Phone

Samsung CEO says Galaxy Note 7 crisis has given the company an ‘opportunity to reflect’

Samsung looked set to dominate the global smartphone market in the second half of this year as well after making its mark with the Galaxy S7 series. Analysts expected that the company’s impressive sales momentum would continue in the second half after the Galaxy Note 7 was released. It certainly seemed so as the new flagship was well received but it later ended up becoming the company’s worst nightmare. Samsung will have to make some changes to the way it does things in order to ensure that something like this never happens again. Kwon Oh-hyun, CEO and vice chairman of Samsung Electronics has said that the Galaxy Note 7 has given the company an “opportunity to reflect.”

Kwon made these comments during a speech at an event organized to commemorate Samsung Electronics’ 47th anniversary. He has called for more stringent internal monitoring in order to improve the company’s crisis management operations. Without naming the Galaxy Note 7, Kwon said that the recent crisis has given the company an opportunity to reflect whether it was complacent in its work and to seek a fresh start.

He also rallied the troops by saying that “We have a long history of overcoming crises, let us use this crisis as a chance to make another leap by re-examining and thoroughly improving how we work, how we think about innovation and our perspective of our customers.” All eyes are now on Samsung as it prepares to bounce back with the Galaxy S8 early next year.

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sociologist
sociologist

We will see if they actually reflected based on their actions of their future phones. If they leave the IR blaster off and do not return the removable battery there was no reflection.

drmodify
drmodify

so what is the cause of the explosion?? your reflection is put to minimum use if you can’t find the exact cause

j2001m
j2001m

What was the case of the gg5 100s of reports of easy damage, oh yes, it’s call fake reports

If it was anything it will have been linked to software if you ask me

simple1i
simple1i

Reflect? Yeah right, Samsung rushed the Note7 to beat ifone and they are the only phone company that tests their battery in-house, unprofessional on both accounts. Tried to cut corners and it bit them!

The lesson they learned is how to cut corners properly and not loose money. At least they are paying more tax in the West then apple and google and that curved screen does look nice.

j2001m
j2001m

No they did not the phone came out 12 months after the note 5

The note 5 was rushed the note 7 was not, but the pixel phones was rushed within 9 months they even said they ran out of time to make ip68/67

j2001m
j2001m

Also the time it as taken Samsung to work out the problem and the others looking into it there is no way any company will have work out this problem before it came out, that if it’s not all fake reports like the gg5, there was loads of fake reports of problems with the note 7 to they got started with the battery reports, easy done when samsung only make the phone for the USA to get started an dso e small other areas, there are many youtubers that will easy damage phone to get what they need and so… Read more »