Phone

Galaxy S7 and Galaxy S7 edge home button scratching too easily?

Samsung’s glass and metal design is beautiful, but it has been lamented for being a huge fingerprint magnet. That’s a problem that didn’t go away with the Galaxy S7 and Galaxy S7 edge, and it looks like there’s another issue with the design of Samsung’s newest flagship smartphones – the home button/fingerprint sensor on these devices doesn’t seem to be very resistant to everyday scratches and scuffs.

It was only a couple of days ago that a few of us here at SamMobile were discussing how the home button on the Galaxy S7 edge hasn’t taken long to develop noticeable wear and tear. Today, the folks over at PhoneArena are confirming what we suspected; a few people on the internet have also pointed out the scratch-prone nature of the S7 and S7 edge’s fingerprint sensor, with some saying their unit came with a scratched button out of the box.

You don’t need to be a heavy user for this damage (if we can call it that) to take place. Our Galaxy S7 that’s barely ever used as a primary device also has these scratches, as you will see in the picture below (click on the picture to enlarge it; see those white marks on the button?) Our Galaxy S7 isn’t kept upside down at any point, making it likely that whatever material is covering the home button isn’t even impervious to things like the phone coming in contact with the user’s fingers or the insides of their trouser pockets.

home-button-scratch-s7

We have to note that we also noticed this with last year’s flagships, although they took considerable time to start showing these scratches on the home button. The Galaxy Note 5 seemed to be the most resilient of the lot, but all these months later it didn’t turn out to be totally invincible. None was as bad as the Galaxy S7 and S7 edge, however, so it seems Samsung’s quality control for its fingerprint sensors has taken a turn for the worse this year.

Of course, it is possible this issue is limited to a few units. But that doesn’t change the fact that it is an issue, one that can mar the look of what are amazingly attractive smartphones. We’ve reached out to Samsung for a statement on the matter and will update this story once we get a response. In the meantime, let us know if you have a Galaxy S7 or Galaxy S7 edge with a scratched home button!

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rboys
rboys

I know this article is over 2 years old, but I have a small scratch on my Galaxy S7 edge Coral Blue home button : ( happened at least 2 months after I bought the phone (so over a year ago now) I can only think this happened when I wore jeans and some jeans have a metal button in the corner of the pockets and scratch the home button as I pulled it out – I think? Anyways it’s the best phone I have ever owned! And to this day still looks better than most phones out there today.… Read more »

modaat69
modaat69

Does anybody know if after a while the damage will cause a problem with the fingerprint reader?

jacked2712
jacked2712

After 3 weeks of getting a silver s7 edge, the paint in the centre of the home button popped off. After a lot of fighting with the provider and 9 weeks of waiting without a phone, I got a replacement. I now avoid as much as possible even touching the home button, but it is scratched already. Samsung has not acknowledged this is an issue – let alone that it is a serious issue. I bought a new phone and it looks like sh*t. Those smartasses who say that we are just knocking Samsung will change their tune the second… Read more »

DinaDaily
DinaDaily

Has there been an update yet?
The scratches on my home button are really annoying me now. I hope that there is a solution.
I’m really curious to hear what Samsung had to say about it.

amandus99
amandus99

I also got scratches on my home button and on the front glas of my S7 edge. Even after a few month many more compared to my S5 that was used for years with only one small scratch. So I guess the quality of the S7 edge glass is not as good as with former models

arifantapur
arifantapur

My s7 edge Dropped from thigh height the front display broke …withing 15 days the finger print button got scratches….Replaced the front display For 312$ =14500 INR used for 1 week without screenguard got scratches to Gorilla glass 4th generation and again for new finger print button got many scratches Now ….Gets overheated about 40 degree… S7 edge is the best phone in Market with awesome specs and awesome price… Proud Owner’s Frustration

Trenarren
Trenarren

I’ve got a gold S7 edge, noticed what I thought to be a mark on the Home button, flicked it off and found the paint had come off leaving a small chip on the button. It’s 3 months old, kept in a Samsung fold case permanently. I have since noticed that the edge of the button, top and bottom, if you look hard, has a jagged edge which looks like the button had been pressed out in the manufacture faulty. Samsung have offered to repair which means a new plastic button. Not impressed as the rest of the phone is… Read more »

SteveyAsp
SteveyAsp

I’ve got a Black S7 Edge from launch which is perfect but I bought a Titanium S7 as well about 5 weeks ago which after 3 weeks I noticed what I thought was a piece of dirt on the very top of the home button but slightly below the bezel but looking closer it was the paint peeling. I took it back to Carphone Warehouse who thought I was being fussy but replaced the phone. I’ve had the new one 2 weeks and I’ve noticed this is starting to do exactly the same…..Next time I’m near a Samsung Experience Store… Read more »

amitdear4u
amitdear4u

We are four close friends.. We own S6, S7, S7 edge & Note 5 each.. Except S6 all other phones got deep scratches on home button within weeks.. Nowhere else on the phone.. Only home buttons of Note 5, S7, & S7 edge.. All of us use our phones very gently & with extreme level of care.. We talked to Samsung Service about the home button issue but they simply denied to do anything in this regard.. For the first time in life we are feeling cheated by Samsung.. as internet is flooded regarding the flaw in the home button… Read more »

djpeesh
djpeesh

Just the button? My screen has multiple scratches and its never been dropped, never been placed face down or been anywhere but my pocket. That’s with GG4. On the other hand, we have my Moto G 2nd which has been dropped on average once every 6 hours by my clumsy mother and stuffed into pockets and bags and there’s absolutely no damage. In fact I’m using the Moto G at the moment as the S7 decided to stop charging after 2 weeks on the job. I’m tempted to sell the S7 once its back (Samsung India doesn’t replace but merely… Read more »

woody365
woody365

I thought my seems to be fine.. can’t see one, so I looked harder and harder still. Yeah I’ve found one. A tiny one and now I can’t unsee it, so thanks.

michael doidge
michael doidge

the only reason i can think the button would get scratched is if it was being put down on the table/bench/whatever and dragged across when being picked up , or throw onto the table face down with a slide .
One pictured elsewhere looked like it had been used as a sanding block , not the sort of wear and tear you would expect to see and highly unlikely due to a manufacturing fault imo ..

guilloll
guilloll

Soy poseedor de un S7 G930FD, no tiene el rayones no tan pronunciados, pero si tiene un par así diminutos como los demás de la imagen, deben mirarlo en varios ángulos, qué solución dan?

TheSparda
TheSparda

This is why they should have gone with the sapphire glass on the home button since the phone uses fingerprint sensor to unlock for security purposes and samsung pay, among other stuff. Samsung should have planned this better. It makes people think that they just jumped on the bandwagon after apple introduced their touch ID without giving it much thought…

stondec
stondec

I hope they fix this issue in time for the Galaxy Note 6 (edge)

iamnigeloke
iamnigeloke

My S6’s button has some minor scratches, but it can only be visible under bright light shining directly at the button.

gtone339
gtone339

So the home button isn’t gorilla-glass material then?

Antoinew22
Antoinew22

I too have this issue of scratched home button. S7 edge

billywongwashere
billywongwashere

What scratch? I’ve had my s7 from day 1 and it’s still perfect. I personally don’t have any protectors on the phone and it’s still look brand new minus the fingers prints

HHH
HHH

Guys i had same problem … and also i got the clear view cover since day one and i have really deep scratches on the edge side …. its really unacceptable such a very expensive genuine cover do this

rodreso
rodreso

Scratch ?? What is the scratch ?? !! I am after 3 weeks of Use phone put into repair because ….. at the beginning stopped working microphone and speaker … then ended up replacing the motherboard with the display !! Scratches ?? is NOTHING at what I had !! I tried to talk with Samsung to replace the phone to another – efficient but …. Samsung said NO and the phone have repaired !!!

adrscu
adrscu

We are talking about home button scratches in this article.

I really don’t see the necessity of your comment. I’m sure you can find some other forum where you can rant about your problems, try to keep things on-topic here.

Ontopic: My S7e home button hasn’t been scratched yet. I really don’t think it’s a case of bad QC as it is of soft plastic used on the home buttons.

cavagsam
cavagsam

Seriously. ?
In 30 days they have to give you a new one.
If you were clever you can complain and they had given you a new one.
I never wanted a expensive phone fixed in the firsts weeks.

jekylnaruto
jekylnaruto

how sad…mine has it too..though its becoz i dropped my s7 edgen on the road.

A Sweaty Womble
A Sweaty Womble

I have noticed a scratch on my screen where the proximity and light sensors are… It’s fairly deep and my phone has not come into contact with anything… I haven’t even dropped it placed it face down… It wasn’t there when I bought it, so apparently Gorilla Glass isn’t as hard as they claim. Weirdly the home button hasn’t got a single mark on it. I’m wondering whether or not I should smash my phone and claim on the insurance. It sounds really extreme for a simple scratch but I have terrible OCD and now I know it’s there it… Read more »

Thedy01
Thedy01

Mine is only a week old but there is no scratches happily 🙂 hopefully it stays clean like it is now 🙂

seanroberts1
seanroberts1

Mine is scratched really quite badly whilst the rest of the phone is still perfect. Mine is a gold S7 edge which I had off the UK Three network the day it was released, I think in another couple of months its going to look awful.