Samsung sued over exploding Galaxy S7 edge
Samsung has revealed what was causing the Galaxy Note 7′s battery to explode which forced it to issue a global recall for its latest flagship smartphone and it has reiterated that this issue is just limited to the Galaxy Note 7. However, the company is now being sued over a Galaxy S7 edge which allegedly exploded and caused third-degree burns. There are no widespread reports of a similar battery cell issue with the Galaxy S7 edge and this incident is said to have occurred on May 30 even before the Galaxy Note 7 had been officially announced.
Construction worker Daniel Ramirez says that his Galaxy S7 edge caught fire in his pocket as he was working at a bookstore in Ohio. A product liability lawsuit has now been filed against Samsung and it calls on the company to address the safety of batteries in the Galaxy S7 edge “in light of the terrible injuries caused by at least one of their phones.” The firm that filed this lawsuit on behalf of Ramirez encourages users whose Samsung smartphone caught fire to get in touch with them.
The lawsuit says that Ramirez had his Galaxy S7 edge in his pant pocket the entire time and soon after he started working, he noticed that the handset was “whistling, screeching, and vibrating” and that smoke was coming out of it. When he reached into his pocket to take out the phone, Ramirez suffered burns to the right hand. The Galaxy S7 edge is then said to have exploded “without warning,” catching fire when it was still inside his pocket, leaving Ramirez with second and third-degree burns. Some graphic pictures showing the burns have been posted on the firm’s website.
It merits mentioning here that all reports of the Galaxy Note 7′s battery exploding had one thing in common: the handset was being charged when the battery overheated and exploded. It can’t be said for sure right now how the Galaxy S7 edge exploded while it was inside a pocket as claimed in the lawsuit. Samsung is yet to comment on the matter.
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Hey SAMSUNG we are eagerly awaiting for our Note 7. When is it gonna come in the market? Really can’t wait for the phone killer.
And please bring into the market as soon as possible.
My daughters Galaxy S6 Active exploded and caught fire in her pocket on Saturday 9/10/16 causing 2nd and 3rd degree burns to her thigh. Her phone was not being charged, was not in use, had not previously been damaged in any way, there was nothing else in her pocket, her clothing was not too tight as she was wearing loose cargo shorts which probably saved her from being harmed even worse. The phone is about 11 months old. Best Buy where we bought the phone and it is insured through blew us off and told us that it was a manufactor problem and said we had to talk with Samsung, would not give me the number but did transfer me to their line. I talked with a nice gentlman who took our info, gave me a conversation ticket number, then transfered me to another person. That individual kept talking about the Notebook 7 and that if we were still using after the recall was annouced it was our problem. (The recall had been announced on the national news the night before). I kept telling her it was not a Notebook 7 but a Galaxy S6 Active to which she kept saying their phones were perfectly safe except the Notebook 7 of course. She told me that a representive/lawyer would call me in 24 hours as was their policy then giggled and said they were in the south and as nothing in the south gets done on Sundays I would be contacted on Monday before 1 pm. (I still have not been contacted and it is now early Tuesday morning). I am concerned as have several grandchildren that have this same phone and am worried about their safety. The woman said all their phones are perfectly safe again except the Notebook 7. I told her would post all the pictures I have on the net and see if others thought they were safe and that I would see her in the news. Don’t believe in lawsuits but Samsungs blowing us off has changed my mind. My daughter is injured and in major pain and I am worried my grandchildern are at risk. Samsung has a lot to answer for with their callous attitude.
My son’s S7 Edge screen went into a spontaneous shattering and cracking while sitting on the counter charging, and when we went to the store and told them about it, Verizon staff laugh and said, nothing like that ever happens, but, when I go on line, countless people are having the same issue. I think I have figure out the issue that is causing all the problem, but I want to know if there is a lawsuit open on this issue. If not, I am going to take them to court.
The issue is simple – it can be one of the 2 problems:
- battery bloating and cracking the casing (happened several times) – more likely
- glass shattering due to temperature difference between internals and room temperature (if too high a difference, glass will crack, as since front / back are both glass – there is no way that the case can expand thus putting more strain on the glass’ back side, where on the front side there is no additional tension – which cracks) – it happened since Google released the Nexus 4 (or 5 I think – can’t really remember which had both sides glass) – but this is less likely, as the temperature difference needs to be high (cool table, hot phone)
If King Tut had a smart phone, this is what it would look like now.
Ha ha ha what an utterly stupid comment… but it made me laugh alright. Thanks for that :p
lol…that was my intent.
Well is really sad all this for Samsung, but i can say this is only to make down to Samsung Company, I use iPhone for a long time i when i have about 3 years ago the last IPhone 4 they burn in the night…the company here in Chile give me a new one an accesorys to dont inform that…iPhone like Samsung have phones can burn
I’ve noticed lately my s7 Edge getting really hot for no reason. It would be on the table, not charging and I haven’t used it for an hour. Thinking of taking it to my carrier and see what they say.
Some are defective, most are reliable, happens with other devices as well.
Samsung you are my all time favourite and you will always be. The victims or the customers who have complained or complaining about your finest product, they must have been payed for that. The other phone companies are jealous of your success, your popularity and your products. They fear of loosing their market but we SAM fans know that you own the market. No other brands mobiles can ever compete with your devices; they can just dream of it. You don’t worry we SAMSUNG fans are with you we support you everything gonna be alright.
Do you realize what you are saying? Samsung admitted they have a big problem, and they are doing a huge recall of a device; and you just keep saying that people have been payed off to say that their phones burn down. Are you really serious?
Yes they do own the market at the moment, as they have a huge variation of devices they literally “throw” on the market, to compete with any other phone manufacturer. However exactly this strategy is going to crush them. You already see very bad support on non-flagship devices (and with the growing number they will be even worse). You already see manufacturing problems with the flagships. And if you compare low- to mid-range devices from Samsung’s with other manufacturers’, they are really sub-par in performance (and I am not talking Xiaomi or other Chinese / local Indian brands), they mostly loose out on paper; their hardware is barely sufficient to cover the moment when those phones hit the market, and in the next year you already need to buy a new one – however they invest in the looks of the devices; and since people care mostly about the looks, they buy them – that does not prove that Samsung makes good phones, they just know how to sell them to poor souls, blinded by looks. The same goes for their Smart TVs, Bluray Players and various other multimedia products.
Samsung products, at least to the moment when I started buying Samsung Products (Nexus S – year 2010) – gave you at least the feeling that you can still hang on to their devices for a time … my Nexus S still works, in impeccable state (slow however with newer Android versions) – but hardware is still standing strong.
When a S6/S7 will reach 6 years of service, without any components replaced, I will agree with you, but until then – I feel sorry for the Samsung cheerleaders that buy their products nowadays …
Miren amigos yo uso teléfonos Samsung de hace bastante tiempo. Y últimamente tengo a5 2016 y no se porque cuando lo cargo calienta demasiado y otras veces no calienta eso estoy extrañado porque me calienta algunas veces y otras no alguien que me responda si saben porque sucede eso
This is a joke right? I mean one lawsuit attempting to get “Class Action” status is way to funny. When we’re talking about maybe if lucky 35 to 40 people have maybe had fires of any kind on either phone! lol….. that won’t even qualify it for Class Action Status! haha…. Since most everyone already has a replacement without the problem! ……even iPhone buyers have failed to get Class Action Status for exploding/fire in iPhones!!!
Judging by that picture it looks like the fire was started from the outside not the inside which is what you would expect if it was a genuine problem so that was suggest it was deliberate maybe somebody is after compensation and a new phone
More likely what happened was the fool sat/fell on it when it was in his pocket and probably cracked or even broke the device. The anode and cathode layers in the battery touched briefly, just enough to start a chain reaction and poof!
W0o0o0o0oW . My dear phone , S6 Edge , please …..
Crappy Apple phones have been exploding for years (Google “exploding iPhones”), and no one says a thing while Apple does everything it can to cover-up the ongoing problem, and no one has any concern. A handful of Samsung phones escape with defective batteries, Samsung is proactive to replace any phone that may be even remotely in danger of having this defect and the whole world goes nuts.
As this report came from someplace within the US, days after the iPhone 7 announcement, this can only be a forged smartphone explosion, possibly made with a higher voltage wall charger and phone stack within a couple of book so that it could heat up and burn…
The rise of conspiracy, when one’s rise, thousand’s trying to pull you down. Where it start from the inside.
I googled exploding iPhones first article I saw was on Aug 2 this year. Australian cyclist suffered third-degree burns.
lol…Your tinfoil hat is showing. Better tuck it back in.
google what he asked
All lithium ion batteries are a potentially volatile energy source. Look what happened to Tesla cars as well. A little road debris, and pow! They need to be manufactured to the highest quality standards to be safe in normal use. And for the most part they are. But if they miss a step or cut corners to save a few bucks here and there, this is what happens.
I know about the Apple crap burning. I’m talking about the “The rise of conspiracy” crap. I nearly shit myself laughing so hard.