Galaxy S4 Customer Consultant Guide version 14.0 (140 questions answered)

Samsung sold over 20 million Galaxy S4′s.
A huge number in only 2 months 20 million Galaxy S4 devices. Samsung’s flagship model the Galaxy S4 is Samsung’s fastest selling device ever! Now when there are 20 million devices around there must be someone who has problems with their Galaxy S4. Today we help you out again! We just received Customer Consultant Guide version 14.0 from July first! If your question is still not in this guide please try out our forums. Download the full guide here (PDF)


Samsung introduced the Galaxy S4 in March. The Galaxy S4 features a stunning 4.99″ Full HD Super AMOLED display panel, an Exynos 5 Octa (8-Core) CPU clocked at 1.6GHz, a Tri-Core PowerVR SGX 544MP3 GPU, (or a Quad-Core Snapdragon 600 CPU clocked at 1.9GHz and Adreno 320 GPU, depending on the market) and 2GB of RAM. The device has a 13MP camera which capable of shooting up to Full HD 1080p videos at 30FPS and a 2.1MP front facing camera which is capable of shooting up to Full HD 1080p videos, as well.

The Galaxy S4 runs on Android 4.2.2 Jelly Bean with Samsung’s new TouchWiz UX 2.0 out of the box. The device also includes Samsung’s Smart Features: Smart Stay, Smart Pause, Smart Scroll and Smart Pause, Air Gestures, S Voice, S Health and S Translator.

Phones 7
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3 years 16 days ago

I have the galaxy s 3 and not think about the renewal of the new galaxy s4, since it has no FM Radio

3 years 16 days ago

samsung galaxy s3 and I have been thinking about renovating the new galaxy s4 but I realized it does not have FM radio and then not buy until you have fm radio

3 years 16 days ago


3 years 16 days ago

Ja mam Galaxy s4 od czerwca i jest idealny ale zmieniłem soft i jest lepszy do orginału

3 years 19 days ago

Hi , i bought galaxys4 yesterday ,but now i have problms with a camera on galaxy s4 , when i open camera i show ( camera failed ) ? . My galaxys4 made by samsung , please help me , what i Have to do ?

3 years 17 days ago

i have the same problem and i dont know what to do neither…. PLEASE HELP US!!!!!!!!!!!!!!!!!!!!!!!!

3 years 20 days ago

The why cant i remove applications to sd card section has been removed due to a sw update, however we havent received the update so the question still applies to all the users who have a BTU

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