Posted by on 24 September 2012 at 14:46

Samsung tablet owners are unhappy with Samsung

Samsung tablet owners are very unhappy with Samsung.
Samsung released a list of devices which will get Android 4.1.1 Jelly Bean update.
In only 2 hours people blamed Samsung about some tablets missing from their upgrade list.
The upgrade list missed the Galaxy Tab 8.9, Galaxy Tab 10.1 and the Galaxy Tab 7.7.
Many people are blaming Samsung because of the price and specifications…
The price of the Galaxy Tab 7.7 is still high but will not get a higher any further updates then 4.0.4 ICS.
The price of the Galaxy Tab 8.9 and 10.1 are normal but the specifications are almost the same as the new Galaxy Tab 2, so the hardware is definitely capable of handling Jelly bean.
Samsung did not gave any comment on the missing tablets or phones yet.
We of SamMobile have to say, some of the tablets aren’t available anymore in some countries because of the patent wars between Apple and Samsung.
Maybe is this one of the reasons of Samsung will not update these tablets.
Also some Galaxy W owners aren’t happy with Samsung but sadly the sales of this device are not high.

The other side.
Many people are happy to see that Samsung will update most of their old high-end phones to Android 4.1.1 Jelly Bean.
Specially the Galaxy Note and Galaxy S II owners are very happy.
They are even happy to see Samsung update their mid-end devices Galaxy Chat, Galaxy Ace Plus and Galaxy mini 2 to Android 4.1.1 Jelly Bean.
The most updates are planned for the latest quarter of 2012. / first quarter of 2013.

The Jelly Bean update will have a few enchantments like:
- Better performance, thanks to Project Butter it’s even smoother and faster
- Reorganized settings menu
- 2 Homescreen modes
- New Notifications bar
- Google Now
- Resizable Pop-up play screen

Hope for the most devices?
Many times Samsung decide to update the most devices with special value packs.
Samsung did the same with the first Galaxy S and Galaxy tab.

(This post is based on comments from Facebook, Twitter and SamMobile’s website)

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76 comments on “Samsung tablet owners are unhappy with Samsung

  1. Scared on said:

    I’m a Tab 10.1 owner wishing I was getting Jelly Bean

    Report this comment

  2. msedek on said:

    BULL CRAP THEY MUST RELEASE JB FOR GT-P7500/7510

    Report this comment

  3. losteagle on said:

    Very happy to receiv JB of my Galaxy Tab Plus (P6200), but I don’t understand why Tab 7.7 (P6800) would not be upgraded ….. the two tablets are very similar: both Exynos and Mali 400MP, major difference is LCD only (SuperAMOLED HD 1280×720 vs PLS LCD 1024×600) ….

    a mistake ?!

    Report this comment

  4. nghiemhuynh on said:

    Go to XDA, here you are

    Report this comment

  5. MystereT on said:

    When we see that GALAXYSII is equivalent to GALAXY TAB 8.9 & 10.1, we are right to be unhappy of not seeing them in the list but SHSII yes !

    Report this comment

  6. bornio on said:

    “Samsung customers are unhappy” – is line that keeps appearing a lot lately.

    You can be damn sure my SG2 is the last Samsung phone I will ever own.

    Report this comment

  7. bornio on said:

    One more thing: it is not enough to update, if the delay is six months. Think what would happen if Microsoft released bug-fixes every six months instead of weekly as it does now. Timing is important.

    Report this comment

  8. carlosmeldano on said:

    SGS2 and GT8.9/10.1 are completely different in chipset.

    SGS2 and GT7+ and GT7.7 are similar.

    That’s why I don’t understand why GT7.7 won’t get JB if GT7+ will.

    Report this comment

  9. Ast2001 on said:

    I am a Galaxy Tab 10.1 owner and I’m really disappointed by Samsung. Samsung has decided tu not upgrade devices which are more than one year old. I think that it’s a very bad decision in terms of customer respect. Their upgrade policies are worse than Apple on this aspect.

    My next tablet and phone will be Nexus units (if those Nexus unit are not build by Samsung)…

    Report this comment

  10. ph00ny on said:

    Um GT8.9/10.1 are not the same as S2. I was pissed when i realized that i couldn’t even watch the video created with S2 on the GT10.1. I got rid of that awful Tegra2 device right away

    Report this comment

  11. thehypnootoad on said:

    Come on Samsung this is discusting why cant my tab 10.1 be upgraded its not exactly like it cant handle it Dual core 1G Ram tegra 2 whats going on i dnt want to use cm10 as i use touchwiz for my xbox beta smart glass which works perfect .

    Report this comment

  12. As a p7510 owner, i am very unhappy!!!!!!!!!!

    Report this comment

  13. aciddoc on said:

    here a p7510 owner
    if Samsung Thinks this is the way to go so be it .
    but my next one will be a non Samsung or even a non android tablet ,get sick of the update policy that the most brands has but Samsunsg is the worst of all.

    Report this comment

  14. kanon528 on said:

    Will the note 10.1 get jelly?

    Report this comment

  15. sadati on said:

    samsung , not forgive you for 7.7

    Report this comment

  16. EmperorB on said:

    I would have been very happy if someone could talk some sense into Samsung. I don’t see any reason why any dual core device at all e.g my captivate glide i927 should not get an upgrade to jellybean. Its not just nice. The ics update isn,t even fully functional.

    Report this comment

  17. altinonn on said:

    Since galaxy tab 7.7 was update in Europe, I am waiting updating for ICS in Brazil. Nothing happens. No idea when the updating is rolling out?

    Report this comment

  18. FaraoNNekr on said:

    to tab 2 10.1 + WiFi Ita 5110?

    Report this comment

  19. Even Motorola Xoom is gonna get Android 4.1.1 . Galaxy Tab 10.1 is identical to Xoom !!! …

    Report this comment

  20. DannyD on said:

    @BeyongGalaxy sorry?

    Report this comment

  21. 3dward on said:

    please Samsung update P7500 to 4.1.1 !!!!!!

    Report this comment

  22. maqniat on said:

    it was big mistake that i bought tab 7.7
    it was very late to get ICS and now will never get JB
    there is one answer to explain all this crap
    samsung is stupid or we are.

    Report this comment

  23. WeeJavaDude on said:

    Is there an avenue to issue our displeasure in not including the Galaxy 10.1 in the list. People payed $500 bucks for this device or more and there is no technical reason for it not to have JB so I think Samsung should update it as I am sure the work is minimal given since they updated to ICS. We are not asking for a major upgrade. This is only a minor one but the butter would really make these devices what I think Samsung intended them to be.

    Report this comment

  24. darthvidor on said:

    :( 7.7 is still the best

    Report this comment

  25. flamembi on said:

    samsung give up with 7.7? omg…. so disappointed.

    Report this comment

  26. alfredoquir on said:

    Consumers are intelligent and we will remember Samsung behaivor. I will not invest in a new tablet for awhile.

    Report this comment

  27. griever07 on said:

    Shut up and wait!! Its not the end of the world if u won’t get jb at this moment! Go and root your old school tabs and port jb yourself!

    Report this comment

  28. mr.fox on said:

    I will sell my Tap 10.1 (P7500) . Samsung disappoint me the worst company in update his devices .

    Report this comment

  29. msedek on said:

    @griever07 why would I port by myself? Shut the Fk up, Samsung diddn’t gave me the 7500 ad a gift I paid fking 500 usd for it.. You are the most stupid person I ever swwn

    Report this comment

  30. silvangel on said:

    I have Galaxxy Tab 7.7
    Seriously I was very disappointed samsung dont give JellyBean update for this device, also galaxy tab 10.1
    I buy my Tab 7.7 with expectation Samsung will care with their loyal costumer who bought their premium tablet. I dont know why Samsung do this. Very dissappointed, where we as the cotumer should complain?
    Please Samsung, take care & respect your costumer, Im sure theres many of your costumer feel disappointed too. Thanks Samsung.

    Report this comment

  31. vasilicabob on said:

    on P-7510, WiFi 10.1 Tablet, the last 4.0 update is a mess. It goes completely wrong the device now – full of bugs. Samsung would do better to do the updates not so often but concentrate on quality of the products they release.

    Report this comment

  32. autos3 on said:

    Why Samsung give up update with 7.7? Very disappointed with Samsung.

    Report this comment

  33. manoman on said:

    Samsung promises a six-month update to ICS 8.9 tablet 3g in my country, and now refuses further updates. Why do we need this Samsung, the next time will think very carefully before taking their products.

    Report this comment

  34. tilllate on said:

    Samsung haven’t even updated the 10.1 (P7510) to ICS in Switzerland, country where we usually and regularly pay more for the same devices than other countries!!!
    I was stupidly hoping that it was because they would directly update from Gingerbread to Jelly…
    And now, this news…….;o((((( !

    Come on Samsung….wake up!!!!
    People get’s more an more disappointed with your software update policy….and they are going AWAY!!!

    Report this comment

  35. mandingo on said:

    I’m also a Galaxy Tab 10.1 owner and I hope getting Jelly Bean

    Report this comment

  36. nico_las on said:

    No update for their premium tablet P6800? Very disappointing! Next time I will think twice for which I will spend my money!

    Report this comment

  37. griever07 on said:

    @msedek and your the most pathetic loser i ever seen! Before posting make ure you fix your english grammar now who’s stupid? All im saying is that samsung has no final wprds for the old tabs upgrade so shut up and wait loser..

    Report this comment

  38. mr boot on said:

    Samsung, you better listen. I’ll give you a week from now, to mind your actions. Or, else we are out of this crab called Samsung Galaxy phones and tabs. I have bought galaxy tab 7.7 on the primes that it is the best money can buy. A few months later it is a value less metal without any upgrade.

    Report this comment

  39. atc325 on said:

    ДА КОЗЛЫ ОНИ ВСЕ! ВЫБРОШУ ВСЕ СВОИ ДЕВАЙСЫ САМСУНГ СМАРТФОН И ТЕЛЕВИЗОР И ФОТОАППАРАТ И ТАБЛЕТКУ 7.7!!! И НИ КОГДА НЕ КУПЛЮ ЭТОЙ ФИРМЫ

    Report this comment

  40. skizoid on said:

    if I was the owner of a Samsung tablet, only my very last complaint would be on the software side…

    Report this comment

  41. skizoid on said:

    @griever07… “….and *your* the most pathetic loser… *i ever* seen! Before posting make ure you fix your english grammar now who’s stupid? All *im* saying is that samsung has no final wprds for the old tabs upgrade so shut up and wait loser.. ” What were you saying about grammar? (sorry, couldn’t resist… #fail)

    Report this comment

  42. mirkman20 on said:

    I’m happy, I have a nexus 7 from Asus and my tab has JB 4.1.1! Samsung and update service = very bad! ! !

    Report this comment

  43. AlanDorkin on said:

    Samsung’s behaviour is outrageous. The Koreans think their customers are stupid and that they are ready to accept anything. Galaxy Tab 8.9 and 10.1 are less than year old. Mine is still under warranty ansodan already Samsung says that it will not be updated to OS version that is already released. ICS update schedule is still unknown to most countries and I suspect that 8.9 will not get this year.

    Why this, Samsung? Didn’t you sell these enough and do you really think it justifies your behaviour?

    I could understand if the HW couldn’t support JB etc., but that’s not the case.

    We should wake up every GTab user to yell at Samsung. Only visible negative feedback might affect Samsung.

    Personally, this is probably my first and last Samsung phone/tablet product

    Report this comment

  44. WeeJavaDude on said:

    So how do we let our voices be heard with Samsung. Is there a proper channel to provide this to email and let them know our thoughts?

    Report this comment

  45. Zicostar on said:

    Tab 7.7 owner here..

    I paid 600$ and still don’t have ICS in my region and now I will not get JB?!

    Thank you Samsung.. This will definitely be my first and last Samsung device.

    Report this comment

  46. gabiii on said:

    I’m very very unhappy. No more Samsung Tablet

    Report this comment

  47. msedek on said:

    @griever07 lol you gotta be a stupid mother fker to point out my grammar but seems like yours its worse .. Gtfo retard

    Report this comment

  48. flamembi on said:

    samsung you guys already lose against apple whatever judges said.

    Report this comment

  49. deathscythe007 on said:

    i bought the “premium” galaxy tab 7.7 because it’s the best android tablet so far
    i had high hopes for Samsung despite losing a major battle with Apple..
    but i am GREATLY DISAPPOINTED after reading the news that they are ending support for our not-so-old devices..please help us voice our concerns to Samsung because their online support will only ignore us without backup from proper individuals

    Report this comment

  50. griever07 on said:

    @msedek really now?? Check the grammar its all correct its just a minor typo error a**hole.. go ahead study PRIMARY SCHOOL again perhaps you can learn something.. tell your mom to teach you or perhaps all of you in your family are like that.. all trash good for nothing jerks hahahah so poor you cant afford to buy the latest gadgets you ever wanted to hahaha…. wont waste my time to a low life like u.

  51. hevenjr on said:

    i m tab 7.7 user

    i have very disappointed.. my tab not get update jelly bean..

    i bought this tablet becoz i think premium org high end tablet will be the first got jelly bean updated.. also like the high end phone always got updated

    im a samsung fans.. my phone my tab.. and my electronic set all is samsung..
    but i am very very disappointed after reading the news that samsung ending support for tab 7.7 the high end tablet.. and one of expensive tablet for samsung.

    Report this comment

  52. Next device will not be a Samsung…its off to Nexus for me

    Report this comment

  53. joydealer on said:

    Next device – will not be a Samsung!
    My Galaxy Tab 10.1 on Android 3.2!!! Where support??

    Report this comment

  54. manutd.61 on said:

    P_6800 7.7-???????????????????????????????????????????????????????

    F U C K samsung

    Report this comment

  55. hornedfiend on said:

    @griever07: Seriously dude? I can’t believe you said that. I’m not even going to try and lower myself to your incompetent level, but I really think you should be warned/banned from this website, since you’re a mere useless flamer.

    Report this comment

  56. thehypnootoad on said:

    I think im going to air this to watch dog on the bbc so people can see what Samsung do to there customers.Any one wishing to support send emails to bbc watch dog and get this issue noticed its going to be the only way, and its a shame we will have to discredit Samsung for this.

    Report this comment

  57. drusafa on said:

    I sure hope Samsung is going to stick by there customers and up date the Galaxy tabs. Spent a good deal of money on the tab and I’m not going to go by another one if this will be end of life support they will give. There is no reason not to update. I have already seen builds or jelly bean for the galaxy tab 10.1 and it runs very smooth like butter. If they don’t, learn your lesson and go with a google device. Google devices get the upgrades very fast and run stock android software only. Please make me want to my another Samsung device!

    Report this comment

  58. m_sedeek on said:

    I have Galaxy tab 8.9 3G less than 1 year old, I am very unhappy that it did not get ICS till now . if this is the case I will never buy Samsung products again and will not recommend all my friends to buy it

    Report this comment

  59. waltergub on said:

    Yo soy propietario de la tableta Gt-P7300 y exigo a Samsung que incluya a la lista de dispositivos a actualizar a a la P7300. por que ha pasado un año desde que la compre y no he recibido ninguna actualización. Soy un cliente fiel de Samsung, pero esta vez me han defraudado y exigo soluiciones

    Walter Gubio

    Ibarra Ecuador

    Report this comment

  60. waltergub on said:

    Yo soy propietario de la tableta Gt-P7300 y exigo a Samsung que incluya a la lista de dispositivos a actualizar a a la P7300. por que ha pasado un año desde que la compre y no he recibido ninguna actualización. Soy un cliente fiel de Samsung, pero esta vez me han defraudado y exigo soluiciones

    Report this comment

  61. mel897 on said:

    When I broke the digitizer on my Tab 10.1 I bought a 10.1 ver 2 and I was very disappointed. No 5GHz WiFi (which I use at home) and very cheap looking compared to it’s predecessor. So I bought a 10.1 Classic which cost me more than I paid for the returned ver 2. It’s about 2 weeks old… and I am NOT happy that Samsung is not releasing an update to JB. JB was released while Tab 10.1s are still available for sale so it’s not unreasonable to expect an update. If there is none forthcoming I’m done with Samsung. I spent half a day fixing problems with their USB drivers today… and Kies is terrible bloatware. Banished from my PC forever…

    Report this comment

  62. Naggler on said:

    i would be happy if the ics for p7300 would be released…

    Report this comment

  63. MrFZ2011 on said:

    I owned Samsung Galaxy Tab PT-1000 with Stock GB 2.3.3. Within less than 6 months, every other device recieved ICS, However I felt Samsung shouldn’t ignore customer sentiments by introducing such products which are no more in their UPDATE or UPGRADE Roadmap. Very Very Very bad investment made by me due to Samsung’s false promise, But nothing coming in the right direction at least for now. “respect customers” is what I want to communicate to Samsung…no offenses otherwise

    Report this comment

  64. reza8900 on said:

    7.7 is samsung best and the must beaty and powerfull tablet amoung Samsung device this kind of decision will destroy your Coustumer trust. . -really ldon’t understand How Can make such a decision please think again about future Samsung is the best don’t demolish your rapution
    every Company needs there customers trust losing trust is so easy

    don’t lose easily what you earn really hard

    Report this comment

  65. Swiftyy on said:

    I’m so upset that my Tab 8.9 is not getting a JB update that I had to register on here and vent my frustration! I paid top money for this tablet when it first came out in hopes of getting timing updates to the most recent Android OS.

    Without constant updates this Tab 8.9 will be the last tablet I’m buying from Samsung.

    Report this comment

  66. cromed on said:

    I´m VERRY DISAPPOINTED with SAMSUNG!!!
    I´m owner of P6800(7,7) tab and I REALY DON´T UNDERSTAND WHY Devices with less performance have updates and this one not!? This that the tablet what I thought will be such a platform for the NEW DEVICE, what I´ll buy, but after this information I think to sell ALL MY DEVICES WHAT I HAVE OF SAMSUNG AND NEVER TO BUY ANYTHING OF THIS TRADEMARK!!!
    TODAY WE HAVE A LOT OF TRADEMARKS AND WITH THE SIMILAR QUALITY!
    BE HAPPY SAMSUNG, BUT WITHOUT 1 CUSTOMER!!!

    Report this comment

  67. mariusst on said:

    I still have’nt received the ICS update for my Tab 10.1 in South Africa so Jelly Bean is like dreaming to win the lottery, COME ON SAMSUNG WAKE UP !!!

    Report this comment

  68. hwooei on said:

    P7300 owner.. disappointing..worst after sale service..-1

    Report this comment

  69. cerm on said:

    Samsung, stop delivering a new device every two month. Concentrade on fast Android updates and error free software. (ex GT-P7511 user)

    Report this comment

  70. joydealer on said:

    CyanogenMod 10! =))))

    Report this comment

  71. drusafa on said:

    How about the Galaxy tab 10.1 jelly bean update!!

    Report this comment

  72. WeeJavaDude on said:

    Really would be nice to get our feelings to someone within the company and get an official response to why they turned their back on their alliance promise (if they did).

    Starting to think that perhaps going with a CyanogenMod might be our only option. So if I go this route is there ways to save my data off and also what do I loose in terms of functionality.

    Report this comment

  73. rmatheis on said:

    I bought my gtp 6800 less than a year ago on the new launch in Thailand / BKK @ Mobile expo….it had Honeycomb which was quite laggy…ICS was an improvement and its a lot more now, but it is not on a Level where anyone would b satisfied to hear “thats it, this is all you will get” in terms of updates . Sure it is a brainless move to leave this high-end device behind from the JB update . Actually a big mistake as you can imagine i will give a much more critical look the next time i purchase a new mobile device…will i stay with android? Likely! …will it be a Samsung???? I think you can answer this for yourself…

    Report this comment

  74. ghost9999 on said:

    owner 7.7

    i’m gonna sell it and buy sony for my new tablet
    samsung is crapppppp

    Report this comment

  75. khairil on said:

    Samsung and Sammobile please do some thing because i want my samsung galaxy tab got the new firmware Jelly Bean….Please do something now use Ice Cream Sandwish Firmware 4.0.4 but we all owner samsung galaxy tab 7.7 want new firmware Jelly bean..no matter what we want jelly bean firmware!!!!

    Report this comment

  76. denizgaiz on said:

    I hope Samsung will come with new year surprise by upgrading Tab 7.7 to JB… Tab 7.7 owners around the world have high expectation on Samsung, so I don’t see any stubborn ideas of not releasing JB to Tab 7.7 device… :-D

    Report this comment

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