Posted by Abhijeet M. 1 year ago

Samsung’s region lock causing problems, might extend to Galaxy S3 and Note II after Android 4.4 update


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It seems like the regional SIM lock Samsung has put on the Galaxy Note 3 in Europe and the U.S. is an issue that isn’t going away any time soon. After initial outrage from users, Samsung recently issued a statement that the SIM lock only comes into effect if you turn on the device for the first time with a foreign SIM card, and that the handset can be used anywhere in the world after it has been activated with a local SIM card.

However, that doesn’t seem to be the case for many users out there, and a Samsung official has reportedly confirmed to an XDA user that the Note 3 cannot be used with SIM cards from a region that it wasn’t bought in. The company rep, after being asked several times, said that the region lock means that you simply cannot use a European Note 3 with a SIM card from the USA, even if the device has been turned on with a local SIM for the first time.

Basically, the region lock cannot be bypassed and is final, with many users over at the XDA forums complaining of incidents such as a Note 3 bought in Germany not working with a SIM from Thailand. Moreover, what’s worrying is that the aforementioned company rep said that the region lock will be extended to current devices like the S3 and Note II with the Android 4.4 KitKat update, meaning international roaming would become impossible unless you continue to use a SIM from the home country of the device.

Now, usually we’d rejoice at hearing that the rep could have unintentionally confirmed that an Android 4.4 update is coming, but the gravity of the region lock situation is a serious one. The region locking is being done to supposedly curtail grey imports, but really, how many grey importers import devices that have been in use for more than a year or so? It’s clear that despite Samsung’s attempts to clear the air and try to talk down the commotion over its rather stupid region locking stunt, the problem isn’t going away and could cause major backlash in the coming weeks.

But hey, maybe that backlash will cause them to backtrack on their plans to region lock old devices, and perhaps remove the limitation from the Note 3 through a software update as well. Fingers crossed that the Korean manufacturer does what’s in the best interest of consumers, instead of troubling them just to stop a few grey importers from making a quick buck.

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48 comments on “Samsung’s region lock causing problems, might extend to Galaxy S3 and Note II after Android 4.4 update

  1. ParanoidShadow 1 year ago said:

    I’m selling my S3 right away I’m on Peru but my phone it’s from Germany!! No more Samsung for me, hi Nexus 5!

    Report this comment

  2. Steef 1 year ago said:

    Well this will costs them a lot of users. I know a lot of scenerios where this issue will stop people from buying a Note etc.
    After the Exynos sources lies, Knox bootloader, Superbrick and the Sim region lock it’s time for me to hop on over to an other OEM. After owning a S2 (I9100), S3 (I9300), S4 (I9505) and Note 10.1 (N8010) I’ve seen enough.

    Report this comment

  3. cakirbay21 1 year ago said:

    bende s4 ü satıyorum bi daha samsung almakmı allah korusun

    Report this comment

  4. t2can 1 year ago said:

    This is ludacris, outrageous & f*&ked, this is samsungs way of making more money buy forcing us to buy handsets when we travel abroad, at the same time it could be a ploy for us to move away from their google android handsets so that we move to their tizen os.

    Report this comment

  5. t2can 1 year ago said:

    by the time kit kat comes out,im sure we will have other options like ubuntu touch & sailfish to use as our primary os. i love my s3 & I am not selling because of this nonsense!!!

    Report this comment

  6. flavioalima 1 year ago said:

    If this is a software limitation, it will eventually be hacked.

    Report this comment

    • Cesar Z 1 year ago said:

      Yes, may be, but what about the people that won’t do that, definitely sammy will lose a huge amount of customer’s, personally I think that it’s a wrong step by samsung

      Report this comment

  7. StefanMax 1 year ago said:

    If they stick to this -> no more Samsung phones for me. Hello Nexus.

    Report this comment

  8. Said1995 1 year ago said:

    i dont understand this plz can someone explain this me

    Report this comment

  9. akmes 1 year ago said:

    Let’s imagine. Samsung had succeeded to stop gray import etirely. Do they seriously think, that many people will buy many smartphones at price, which is 60-70 % higher than one at ebay? Electronics from China becones better and better each day having much lower prices. Who are you kidding, Samsung? Just yourself. Follow Apple, no problem. The place of the leader will not be empty.

    Report this comment

    • nissam 1 year ago said:

      Hey what is the gray import? Please can you Explain…

      Report this comment

      • akmes 1 year ago said:

        It is such situation, when you can buy officially imported to Russia Note 2 at price Rub 26000, or you can buy it on ebay or at some resellers, who buy it in Greece and sell in Russia, for example, at price rub 14000. Samsung is regulating prices for each country, making phone`s cost depending on the country.

        Report this comment

  10. nicugoalkeper 1 year ago said:

    It is JUST SOFTWARE LIMITATION SO DON’T WORRY. If it was hardware then S3 and the oders all ready have it from start.

    Report this comment

    • akmes 1 year ago said:

      Of course. S3, N2 will be hacked that day. But. Samsung may install some “bugs” like efs damage or SDS back to life if you will have modfied recovery. I do not say it will be, but still…

      Report this comment

    • thunderboat 1 year ago said:

      If it’s just “software limitation”, why are there so many vendors out there charging people from $10 to $50 to network/sim unlock their phones?

      Granted if there are enough skilled hackers and users demand they may eventually be able to hack their way out of a free unlock, but there are still over 90% of those lower-end non-flagship phones out there that are still left to the mercy of unlocking vendors.

      Report this comment

  11. akmes 1 year ago said:

    What about 4.4, Cyanogenmod or protection hack will be the case.

    Report this comment

  12. lkofod1234 1 year ago said:

    who cares. who has stock software on the 1year old s3 anyway. i use CyanogenMod. think ppl will start to use that instead of the laggy interface now that this is happening

    Report this comment

  13. eHoolie 1 year ago said:

    This could lead to legal issues for Samsung I’m guessing.
    Selling a product as “unlocked” then turning 180 and saying “just kidding”. And as in earlier posts, lose a lot of their customer base.

    Report this comment

  14. WhatsThePoint 1 year ago said:

    Samsung should address why grey market imports can be profitable in the EU and US.

    Could it be that authorized domestic phone suppliers are ripping people off?

    There’s no sim card lock problem here 0n Asian Note III.

    Report this comment

  15. basefahim 1 year ago said:

    این سامسونگ هم داره با کاربراش بازی میکنه و این درست نیست .

    Report this comment

  16. mvassu 1 year ago said:

    One of the big cheater samsung useless fellow waste fellow big theft in the world am note 2 user i today i sold my phone bring the king of mobile nokia i’l bought it bye bye

    Report this comment

  17. viettien39 1 year ago said:

    samsung if this policy continues, the future sales will slip significantly reduced due to the user and they will be hard to find another one to replace equipment

    Report this comment

  18. wonderham 1 year ago said:

    Well, i traveling alot, with this lock would my S4 getting useless. Well, Samsung s**k so hard. Selling bad devices too. The S4 still choppy sometimes, Scrolling not smooth and that tearing for a flagship device for this Price is inacceptable! Keep going Samsung u will be the next Nokia ….

    Report this comment

  19. radulescu21 1 year ago said:

    Ok…so business men that travel and use the Note line, or any of the top Samsung’s have to buy another phone and sim in every country they travel?
    Am I getting this right?
    Also, why do this to the S3 and Note2 which A LOT of people already own them with different sim\country? Do the garbage men need free broken Samsung’s? Is Samsung in need of spare parts from the many broken thrown away devices?
    Come on…this can’t be real!

    Report this comment

    • radulescu21 1 year ago said:

      They are called mobile phones…M O B I L E! Get it?
      What’s next? Buy a high end Samsung that only works inside you own house?
      Oh, and also get’s dumped and receives stupid and late updates after one year of lifetime. And I repeat…high end Samsung device..

      Report this comment

  20. gogolak 1 year ago said:

    lol sammy…samsung is heading to an apple strategy! shame on u sammy for this.. i love ur devices! so much. i had s2,s3 and now i have s4, and i will also buy s5 for sure! i like samsung so much! but please don.t be like apple!!!!!

    Report this comment

  21. xhustler 1 year ago said:

    This makes my decission NOT to get a Note 3 a whole lot easier. The Samsung stores in Africa only have the Exynos version and this time round, I wanted the Snapdragon version. I can barely play mass effect on my S2 without getting my fingers burned – literally, thus no more Exynos for me.

    Guess I will have to wait for the ‘next big thing’ and pray that the cherry on top is not a layer of BS.

    This may be off topic but … Someone kindly help me understand why almost all manufactures dump ‘inferior’ gadgets mainly in Africa – iCrap 5c, all exynos based devices et cetera. If I can afford a high end Exynos powered device, then I can afford the Snapdragon version too. Don’t tell me it’s coz we have no LTE yet.

    Report this comment

  22. galaxyace123 1 year ago said:

    It has already been hacked by XDA dev Chainfire and he;s making an app for removing region lock soon!

    Report this comment

  23. fignut 1 year ago said:

    HTC here i come you can keep your phones — oh and your tablets, looks like an apple ipad for me too.

    Report this comment

  24. gwaeggi 1 year ago said:

    In the jurisdiction of Switzerland, an update taking away functions can be considered a damage of the product and the company “damaging” the product can be prosecuted for it. There used to be a device called “ogo”, also called the “Blackberry for the Poor”, a device which you could use for e-mailing/chatting/SMS sending/surfing. The original Software allowed tethering, so business people “missused” it for getting into the internet nearly for free via mobile network. All who bougt the device before the restricting update, were entitled to get the original software back. Samsung watch out what you do…

    Report this comment

  25. superchelsea 1 year ago said:

    One more voice for never buying a locked phone, from Samsung or anyone.

    Report this comment

  26. AdL2012 1 year ago said:

    This is a big bull shit

    If this happen i will pass to an iPhone or Nexus phone

    Report this comment

  27. firaswajeeh 1 year ago said:

    Samsung is committing a suicide If this news is confirmed.
    And grey market has minimal impact, and the difference in prices between countries doesn’t worth it.

    Report this comment

  28. WhatsThePoint 1 year ago said:

    An HTC phone OK but Apple….say it ain’t so.

    Microsoft is trying to get HTC to make a dual booting Android/WP8 phone.

    M$ really wants the Windows Store download money that it’s wiilling to OK this move.

    Report this comment

  29. Yaman90 1 year ago said:

    I was thinking of buying Note III after the great failure of GS4 just because of the heating and the battery issues now I’ll never ever buy any Samsung device NOT EVEN IN THE FU***** FUTURE -______-

    Report this comment

  30. hafeez_95 1 year ago said:

    samsung palying fooling game with users to buy new samsung s4 or note 3 but they spoil there image , users are not happy with it never go with new Samsung they will go with anther brand ,

    Report this comment

  31. fahed15 1 year ago said:

    whats wrong with you samsung !!!!!! we waited 4 months after you skip 4.2.2 and u want to make us wait more ?! no way if these news are true i swear i will sell my phone right away and buy nexus

    Report this comment

  32. sotmax 1 year ago said:

    Galaxy Note 2 was is last samsung device as a dev and as a user.
    Too many restrictions around samsung that make it closer to apple products…..
    bb sammy….

    Report this comment

  33. oli_tf 1 year ago said:

    hey guys! no worries about this handicap … you can always buy a dual sim Note3 or jailbreak your samsung, sure this will be possible, or just buy as many devices as countries you travel to. Continue buying Samsung’s devices or you want Apple again to become Nº1?
    It’s a matter of honor: As Samsung fan now starts the phase of suffering, but you are al masoquists, a little.

    Report this comment

    • dynamind 1 year ago said:

      Jailbreak? I bought an unlocked i9300 device for 629 Euro 10 months ago. For samsung I can only recommend reverting back to realistic scenarios cause I’m already flirting with iPhone 5S.
      Or maybe I’ll wait for iPhone 6.

      Report this comment

  34. Hrishi911 1 year ago said:

    samsung is stupid for doing this
    there is no regional specific device for Suriname (country where I live). I usually buy my devices in europe or USA. So if samsung is planning on loosing customers like me, they can leave the region lock.

    Report this comment

  35. ersinbull 1 year ago said:

    Samsung,

    God damn you!

    You brought a second quality phone to Turkey.(Note3 N9000 iso N9005). Now, you upgrade N9005 to Android 4.4.2 Kit-kat, first. Do you think that we don’t pay any money for N9000? The price is the same, the service we get is much less.

    So, god damn you!

    Report this comment

  36. ersinbull 1 year ago said:

    What about Turkey? You sold Note3 N9000Q in Turkey, even we didn’t want that version. Now you ignore us while upgrading to 4.4.2 kitkat. WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? 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WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY? WHY?
    Waiting for your answer…

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  37. zawzawaungit.mr 1 year ago said:

    Hello Samsung,

    If you have wrong strategy, you will be loss your market as like Nokia, Kodak.

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