Posted by Martin R. 1 year ago

Samsung extends standard 24-month warranty with accidental damage for some african countries


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Samsung is extending the 24-month warranty with een extra of accidental damage in some markets without extra cost.
The accidental damages covers board damages by liquids and broken displays.

African costumers from the following 15 countries will have this extra service with few limitations: South Africa, Nigeria, Kenya, Ghana, Senegal, Sudan, Tanzania, Ethiopia, Namibia, Zambia, Mauritius, Uganda, Cote d’Ivorie, Angola, Botswana, and Mozambique.

This extra service covers two accidental damages to your phone, and it doesn’t matter if brake your screen or spill some liquids on your board twice. After that you need to pay for repairing your phone like you would do normally.
If you get your phone repair it will be at ZERO cost, and if you want this extra service you need to register your phone for the e-warranty service.

To quote George Ferreira, VP and COO of Samsung Electronics Africa:  “This warranty is yet another way Samsung is showing its commitment to customer service by introducing it as standard on the Galaxy S4 and will be extended to other Samsung devices in the months to come” .

Source/Via

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2 comments on “Samsung extends standard 24-month warranty with accidental damage for some african countries

  1. stivan 1 year ago said:

    who the f@#$ would afford an-s4 in those countries ….. give in the middle east .

  2. Yucko 1 year ago said:

    Bastards!

    The SGS3 had microfractures in the rim around the screen and would be repaired under warranty. And because the rim is part of the backplate of the screen, the whole screen had to be replaced.

    My girlfriend had these fractures in the rim and applied for it to be repaired, but as she was trying to get the paperwork done to send it in via RMA the phone fell and fractured the screen. Now Samsung did not want to replace the rim + screen as the screen is broken due to the fall. What the hell Samsung?!? The screen had to be replaced anyways.

    And now I read that consumers in African countries can use warrenty TWICE if the phone falls and breaks the screen or when it gets wet ? :(

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