We got the best Samsung deals! Galaxy S24 Ultra, Watch 6, Z Fold 5 or, Z Flip 5.

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission.

Notifications
    News for you

    Samsung now investigating reports of replacement Galaxy Note 7 units overheating

    Phone
    By 

    Last updated: September 28th, 2016 at 23:54 UTC+02:00

    Samsung's Galaxy Note 7 replacement program has been underway for a couple of weeks now. It's voluntarily replacing all Galaxy Note 7 units that have been shipped since the handset was released last month. There have been some reports of overheating issues with replacement Galaxy Note 7 units which are supposed to have a battery that doesn't explode unexpectedly. Samsung has now said that it's investigating these reports.

    Samsung has confirmed to The Wall Street Journal that it's looking into reports out of South Korea and the United States that new Galaxy Note 7 units are overheating. Some consumers who reported this issue said that the new handset would get too hot to place next to the ear during a phone call. Samsung has already promised to replace one such customer's handset. “There have been a few reports about the battery charging levels and we would like to reassure everyone that the issue does not pose a safety concern,” the company said in a statement issued to the scribe, adding that in normal conditions “all smartphones may experience temperature fluctuations.”

    The company has acknowledged these complaints and said that it's working to resolve individual cases through its warranty process and customer service. It's yet to confirm what might be causing this issue and whether it's something that other Galaxy Note 7 owners need to be concerned about.

    Source Phone Galaxy Note 7Galaxy Note 7 recall

    You might also like

    Galaxy Note 7 fiasco might have given Oppo an important employee

    Galaxy Note 7 fiasco might have given Oppo an important employee

    Samsung and Oppo recently found themselves competing in the foldable phone market even though they barely operate in the same regions. However, OnePlus is an Oppo subsidiary representing its parent company in the foldable phone segment outside China. OnePlus's first Z Fold-like foldable device called ‘Open' is essentially the same Oppo Find N3 announced for […]

    • By Mihai Matei
    • 5 months ago
    Samsung no longer shies from remembering the Galaxy Note 7

    Samsung no longer shies from remembering the Galaxy Note 7

    Samsung doesn't pretend like the Galaxy S23 Ultra isn't the spiritual successor to the now-canceled Galaxy Note series. The company embraced this identity, and in some of its online stores for key regions, it even dedicated an entire “Upgrade your Galaxy Note” section on Galaxy S23 Ultra landing pages. In this section dedicated to Galaxy […]

    • By Mihai Matei
    • 9 months ago
    Samsung’s tomb of lost features is now looking sadder than ever

    Samsung’s tomb of lost features is now looking sadder than ever

    Samsung has removed a lot of features from its flagship products over the years.

    • By Mihai Matei
    • 3 years ago
    Galaxy S10+ screen protector almost perfectly fits a Galaxy Note 7

    Galaxy S10+ screen protector almost perfectly fits a Galaxy Note 7

    Remember the Galaxy Note 7? The last of Samsung's flagship smartphones with the traditional home button and big bezels met an unfortunate early demise, and the company moved on to the Galaxy S8 and introduced us to the Infinity display, which threw away most of that bezel and the home button for a higher screen-to-body […]

    • By Abhijeet Mishra
    • 5 years ago
    Here’s some explosive news: Galaxy Note 7 just got certified with Oreo

    Here’s some explosive news: Galaxy Note 7 just got certified with Oreo

    Samsung hasn't yet been able to release the Android 8.0 Oreo update for the one flagship it was able to fall back on when the Galaxy Note 7 met its untimely demise, but someone at the company sure had enough time to test Oreo on the discontinued Note 7 and send it to the Wi-Fi […]

    • By Abhijeet Mishra
    • 6 years ago
    Fact or fiction? Galaxy Note 8 has ‘most generous battery capacity’ of any Note series device

    Fact or fiction? Galaxy Note 8 has ‘most generous battery capacity’ of any Note series device

    Now, before you reach for those pitchforks, let me say that the words in the title aren't mine or one of my colleagues' at SamMobile. They come straight from Samsung, or at least from the company's Samsung Members app, from a section on official performance tips for the Galaxy Note 8. And, frankly, if we […]

    • By Abhijeet Mishra
    • 6 years ago