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Thread: Note 10 plus stuck at Samsung logo after Android update

  1. #1
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    Note 10 plus stuck at Samsung logo after Android update

    Dear Sammobile moderator,

    I installed new firmware for my Samsung Note 10+, and afterwards it was restarted itself and stuck at Samsung logo now. Please help me. Thank you all.

  2. #2
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    Quote Originally Posted by rajaki View Post
    Dear Sammobile moderator,

    I installed new firmware for my Samsung Note 10+, and afterwards it was restarted itself and stuck at Samsung logo now. Please help me. Thank you all.
    Hi there

    How did you install the new firmware and which firmware did you install?

  3. #3
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    I installed OTA update. Official firmware. It is one UI 3 with Android 11.

  4. #4
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    Quote Originally Posted by rajaki View Post
    I installed OTA update. Official firmware. It is one UI 3 with Android 11.
    Is it still happening, or is it solved already? (update could take a while)

  5. #5
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    The phone was updated and worked for 1 day. After that it restarted itself and after that it is happening.

  6. #6
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    Quote Originally Posted by rajaki View Post
    The phone was updated and worked for 1 day. After that it restarted itself and after that it is happening.
    Have you tried a factory reset already?

  7. #7
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    I can't start it in any mode either recovery or safe mode. That's why I am unable to reset it.

  8. #8
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    Quote Originally Posted by rajaki View Post
    I can't start it in any mode either recovery or safe mode. That's why I am unable to reset it.
    Than I would suggest, to visit a Samsung Service Point with your device, and let it checked

  9. #9
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    I brought it there, and they told me that the problem could be of mother board after a brief check only. They didn't run a full check there.

  10. #10
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    Quote Originally Posted by rajaki View Post
    I brought it there, and they told me that the problem could be of mother board after a brief check only. They didn't run a full check there.
    Didn't they offer to check & repair it?

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