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Thread: Paid but no access

  1. #1
    Junior Member
    Join Date
    Jul 2016
    Posts
    1

    Exclamation Paid but no access

    I am unable to find a support contact for this problem. Can anyone help?

    I just subscribed for Premium service, paying through PayPal, but I still do not have Premium access on my account.

    Who do I need to contact?

  2. #2
    Premium Member
    Join Date
    Jul 2012
    Posts
    9,604
    Quote Originally Posted by BakaNeko59 View Post
    I am unable to find a support contact for this problem. Can anyone help?

    I just subscribed for Premium service, paying through PayPal, but I still do not have Premium access on my account.

    Who do I need to contact?
    Hi there

    Please have a look here: https://www.sammobile.com/faq/login-bug/

    Log-out completely on the forum and the site, start Chrome in Incognito-mode and try again

    Sorry for the inconvenience caused

  3. #3
    Premium Member
    Join Date
    Aug 2021
    Posts
    1
    so... i payed via payed via paypal... i tried logging out and logging back in via incognito mode.. still my account says so premium... can someone help? cant find any live chat nor anyone to contact. Thanks

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