Results 1 to 6 of 6

Thread: Galaxy S7: After final Update no more WLAN call function

  1. #1
    Junior Member
    Join Date
    Jul 2020
    Posts
    3

    Galaxy S7: After final Update no more WLAN call function

    Hello,
    I have a Samsung S7 and I was setting to automatic update in case there are new ones. I am using the WLAN/WiFi calling function heavily. Now after the upgrade I do not have this function any more at all.
    So, in short:
    Before: Telephone app - 3 dots - Properties - WLAN calling set to on --> WLAN calling possible
    After: Telephone app - 3 dots - Properties - No WLAN calling option

    Other check:
    Before: WLAN setting options available in System properties - connections (cannot remember menu names any more)
    After: System properties - connections - no more WLAN calling setting options nowhere.

    Is that a bug with the last update or has this feature gone into another area of the smartphone? More important: How to get this feature back? Support is highly appretiated.

  2. #2
    Administrator
    Join Date
    Jul 2012
    Posts
    8,185
    Quote Originally Posted by markroger [ Login above or register to see download links. ]
    Hello,
    I have a Samsung S7 and I was setting to automatic update in case there are new ones. I am using the WLAN/WiFi calling function heavily. Now after the upgrade I do not have this function any more at all.
    So, in short:
    Before: Telephone app - 3 dots - Properties - WLAN calling set to on --> WLAN calling possible
    After: Telephone app - 3 dots - Properties - No WLAN calling option

    Other check:
    Before: WLAN setting options available in System properties - connections (cannot remember menu names any more)
    After: System properties - connections - no more WLAN calling setting options nowhere.

    Is that a bug with the last update or has this feature gone into another area of the smartphone? More important: How to get this feature back? Support is highly appretiated.
    Hi there

    could you go to Software Info on your device, screenshot it from top to bottom and post it here?

  3. #3
    Junior Member
    Join Date
    Jul 2020
    Posts
    3
    Quote Originally Posted by henklbr [ Login above or register to see download links. ]
    Hi there

    could you go to Software Info on your device, screenshot it from top to bottom and post it here?
    I made two screenshots to show you all the data.
    Attached Thumbnails Attached Thumbnails 2020_07_23_09.11.49.jpg   2020_07_23_09.12.07.jpg  

  4. #4
    Administrator
    Join Date
    Jul 2012
    Posts
    8,185
    Quote Originally Posted by markroger [ Login above or register to see download links. ]
    I made two screenshots to show you all the data.
    You're from Germany, and your CSC is DBT?

  5. #5
    Junior Member
    Join Date
    Jul 2020
    Posts
    3
    Yes, I am from Germany. My provider is German Telekom (in detail "congstar" which is a 100% daughter of German Telekom using 100% of their infrastructure and even having the same CSC). The German original name is "Deutsche Telekom" or "Telekom Deutschland". So the answer is yes, I can confirm your questions.

  6. #6
    Administrator
    Join Date
    Jul 2012
    Posts
    8,185
    Quote Originally Posted by markroger [ Login above or register to see download links. ]
    Yes, I am from Germany. My provider is German Telekom (in detail "congstar" which is a 100% daughter of German Telekom using 100% of their infrastructure and even having the same CSC). The German original name is "Deutsche Telekom" or "Telekom Deutschland". So the answer is yes, I can confirm your questions.
    Thanks

    Strange it was working before the update, and after latest update it's not...

    We can't do anything about this, you'll have to contact Samsung Germany and/or your carrier for this...

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •