Hi.

So i've bought my note 9 last year in august. Everything was fine until i started to notice that every other note 9 is getting a update, but mine is stuck.
I've never experienced something like this before, since ive been actively using samsung smartphones since S3.
Yesterday i contacted the place where i bought it and they told me not to try anything ( Odin or sth else ) because it will harm my warranty .
If anyone has this problem or knows how to fix it, i will be more that thankful.

P.s my phone model is SM-N960F and my country is North Macedonia.