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Thread: No Internet Connection on my Galaxy Tab S4 Korean Version (T835N)

  1. #1
    Junior Member
    Join Date
    May 2020
    Posts
    3

    No Internet Connection on my Galaxy Tab S4 Korean Version (T835N)

    Hello...
    I live in Indonesia.. I bought the Samsung Galaxy Tab S4 in Korea year ago since the Korean version has better RAM (6GB instead of 4GB) and bigger ROM (256GB instead of 64GB).. Everything works like a charm until weeks ago I tried to change my SIM Card.. Turns out this tablet only works best with my previous telco provider (Telkomsel).. When I switched to other telco provider such as XL Axiata, Indosat Ooredoo, and Smartfren, there is no internet connection.. I tried to switched the network to 3G or 4G/LTE only but still no luck.. But the voice call service and SMS are still functioning with all of those SIM cards.. The notif bar also display the signal strength and LTE symbol, only with no internet connection at all.. I have checked that other than Smartfren, those telco providers use the same frequency bands for 4G LTE..
    Will changing the firmware to Indonesia version (XID) fix this problem? or is there any other solutions?
    Thanks in advance..

    -------
    Samsung Galaxy Tab S4 (T835N)
    One UI version 1.1
    Android version 9
    Baseband version T835NKOU4BTB2
    Kernel version 4.4.153-18001444 #2 Tue Feb 25 17:33:05 KST 2020
    Build number PPR1.180610.011.T835NKOU4BTB3
    Knox version Knox 3.3 Knox API level 28 TIMA 4.1.0
    Service provider SW ver. SAOMC_SM-T835N_KOO_KOO_PP_0003 ce0418242d6584d20d7e KOO/KOO/
    Last edited by agutama; 03-05-2020 at 09:09.

  2. #2
    Administrator
    Join Date
    Jul 2012
    Posts
    7,474
    Quote Originally Posted by agutama [ Login above or register to see download links. ]
    Hello...
    I leave in Indonesia.. I bought the Samsung Galaxy Tab S4 in Korea year ago since the Korean version has better RAM (6GB instead of 4GB) and bigger ROM (256GB instead of 64GB).. Everything works like a charm until weeks ago I tried to change my SIM Card.. Turns out this tablet only works best with my previous telco provider (Telkomsel).. When I switched to other telco provider such as XL Axiata, Indosat Ooredoo, and Smartfren, there is no internet connection.. I tried to switched the network to 3G or 4G/LTE only but still no luck.. But the voice call service and SMS are still functioning with all of those SIM cards.. The notif bar also display the signal strength and LTE symbol, only with no internet connection at all.. I have checked that other than Smartfren, those telco providers use the same frequency bands for 4G LTE..
    Will changing the firmware to Indonesia version (XID) fix this problem? or is there any other solutions?
    Thanks in advance..

    -------
    Samsung Galaxy Tab S4 (T835N)
    One UI version 1.1
    Android version 9
    Baseband version T835NKOU4BTB2
    Kernel version 4.4.153-18001444 #2 Tue Feb 25 17:33:05 KST 2020
    Build number PPR1.180610.011.T835NKOU4BTB3
    Knox version Knox 3.3 Knox API level 28 TIMA 4.1.0
    Service provider SW ver. SAOMC_SM-T835N_KOO_KOO_PP_0003 ce0418242d6584d20d7e KOO/KOO/
    Hi there

    You can't change the firmware to XID: other model

  3. #3
    Junior Member
    Join Date
    May 2020
    Posts
    3
    Quote Originally Posted by henklbr [ Login above or register to see download links. ]
    Hi there

    You can't change the firmware to XID: other model
    Thanks for your prompt response, Mate..
    no solution so far then...
    if only I knew this issue before decided to buy

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