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Thread: Cannot download a firmware

  1. #11
    Junior Member
    Join Date
    Mar 2020
    Posts
    1
    Exactly the same issue.
    I've tried following the suggestions in the FAQ, tried downloading on different browsers (Chrome, Firefox, Edge, Safari) using different machines and different operating systems (Windows 7, Windows 10, MacOS, Linux) and all show the exact same behaviour, "Join to Download" when the screen is clearly showing that I am currently logged in.
    I have also been trying this over the last 2 weeks, just in case it was a glitch for that day.

    Any working suggestion is appreciated.

  2. #12
    Junior Member
    Join Date
    Apr 2020
    Posts
    1
    Exactly the same issue. Any working suggestion is appreciated.

  3. #13
    Administrator
    Join Date
    Jul 2012
    Posts
    7,519
    Hi there,

    Have a look at our FAQ: [ Login above or register to see download links. ]

    or

    If you were using Chrome:

    Log out completely in the forum and our site; then clear the cache of your browser and close it down

    Re-start Chrome in INCOGNITO-mode and try again

    If that's not working: please try another browser

    Sorry for the inconvenience caused...

  4. #14
    Junior Member
    Join Date
    Apr 2020
    Posts
    1
    Has anyone found the solution to the problem?

  5. #15
    Junior Member
    Join Date
    Apr 2020
    Posts
    1
    Também estou com esse problema, tento baixar o firmaware e o site não autoriza ,pede para escolher um plano mas estou baixando no modo gratuito

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