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Thread: I haven't received updates

  1. #1
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    I haven't received updates

    Hello

    My mobile is Note 9 SM-N960F
    I bought it from Kuwait and I am now in Egypt and I have not received updates since July
    What is the solution?
    Attached Thumbnails Attached Thumbnails Screenshot_٢٠١٩١١١٢-٠٤١٦.jpg  
    Last edited by tk611; 12-11-2019 at 03:22.

  2. #2
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    Quote Originally Posted by tk611 [ Login above or register to see download links. ]
    Hello

    My mobile is Note 9 SM-N960F
    I bought it from Kuwait and I am now in Egypt and I have not received updates since July
    What is the solution?
    Hi there

    Could you go to Software Info on your device, make a screenshot of it from top to bottom and post it here...

  3. #3
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    Quote Originally Posted by henklbr [ Login above or register to see download links. ]
    Hi there

    Could you go to Software Info on your device, make a screenshot of it from top to bottom and post it here...
    [ Login above or register to see download links. ]

  4. #4
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    Quote Originally Posted by tk611 [ Login above or register to see download links. ]
    [ Login above or register to see download links. ]
    Hi there

    Thanks for your screenshot. Your device product-code is XSG, which is United Arab Emirates

    Current firmware on your device was never released for Egypt: that's why you didn't receive any updates yet...

    Do you have experience with flashing phones yourself?

  5. #5
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    Quote Originally Posted by henklbr [ Login above or register to see download links. ]
    Hi there

    Thanks for your screenshot. Your device product-code is XSG, which is United Arab Emirates

    Current firmware on your device was never released for Egypt: that's why you didn't receive any updates yet...

    Do you have experience with flashing phones yourself?
    Yes, I know but after flashing I will receive automatic monthly updates from the company

  6. #6
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    Quote Originally Posted by tk611 [ Login above or register to see download links. ]
    Yes, I know but after flashing I will receive automatic monthly updates from the company
    This is the latest firmware for your device (Egypt): [ Login above or register to see download links. ]

    Flash AP BL CP & HOME_CSC_OXM (other file in archive NOT to be used) with Odin 3.13.x. Your data will stay intact, and you'll receive OTA updates again

  7. #7
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    Quote Originally Posted by henklbr [ Login above or register to see download links. ]
    This is the latest firmware for your device (Egypt): [ Login above or register to see download links. ]

    Flash AP BL CP & HOME_CSC_OXM (other file in archive NOT to be used) with Odin 3.13.x. Your data will stay intact, and you'll receive OTA updates again
    I downloaded five files
    Them two files csc
    Which of these files I put them and what is the difference between them
    CSC_OMC_OXM_N960FOXM3CSI1_CL16685647_QB25812146_RE V00_user_low_ship.tar

    HOME_CSC_OMC_OXM_N960FOXM3CSI1_CL16685647_QB258121 46_REV00_user_low_ship.tar

    What is the benefit of choosing userdata in Odin

  8. #8
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    Quote Originally Posted by tk611 [ Login above or register to see download links. ]
    I downloaded five files
    Them two files csc
    Which of these files I put them and what is the difference between them
    CSC_OMC_OXM_N960FOXM3CSI1_CL16685647_QB25812146_RE V00_user_low_ship.tar

    HOME_CSC_OMC_OXM_N960FOXM3CSI1_CL16685647_QB258121 46_REV00_user_low_ship.tar

    What is the benefit of choosing userdata in Odin
    As I wrote earlier: Flash AP BL CP & HOME_CSC_OXM (other file in archive NOT to be used) with Odin 3.13.x. Your data will stay intact, and you'll receive OTA updates again

    USERDATA stays empty

  9. #9
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    Quote Originally Posted by henklbr [ Login above or register to see download links. ]
    As I wrote earlier: Flash AP BL CP & HOME_CSC_OXM (other file in archive NOT to be used) with Odin 3.13.x. Your data will stay intact, and you'll receive OTA updates again

    USERDATA stays empty
    Thank you so much
    I downloaded the software successfully on my device and thank God my device is updated for the month of October officially and I hope to receive automatic air updates ota

    And this screen shot with the new software
    Greetings to you and thank you[ Login above or register to see download links. ]

  10. #10
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    Quote Originally Posted by tk611 [ Login above or register to see download links. ]
    Thank you so much
    I downloaded the software successfully on my device and thank God my device is updated for the month of October officially and I hope to receive automatic air updates ota

    And this screen shot with the new software
    Greetings to you and thank you[ Login above or register to see download links. ]
    Thanks and you're welcome

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