SM-N976BZKEBTU, Samsung Galaxy Note 10 Plus 5G, O2 UK Firmware

[pccuk]

Looking for O2-UK firmware, Security patch level dated September 2019.

Phone purchased from Carphone Warehouse as an O2 upgrade so looking to replace the unbranded firmware with O2?

[henklbr]

Looking for O2-UK firmware, Security patch level dated September 2019.

Phone purchased from Carphone Warehouse as an O2 upgrade so looking to replace the unbranded firmware with O2?

Hi there

1. that firmware is not available yet
2. I doubt, you can change your firmware to CPW

Could you go to Software Info on your device, and make a screenshot of it (from top to bottom)?

[pccuk]

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[henklbr]

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You've Multi-CSC OXM firmware. There's no dedicated O2-firmware available for this device

There are 3 versions in the UK for the N10+: UN-locked (what you have), EE and Vodafone