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Thread: Premium Sub

  1. #1
    Premium Member
    Join Date
    Jul 2019
    Posts
    5

    Premium Sub

    Hi, I setup an account to start downloading firmware but cannot access the fast downloads.

    I have checked my paid subscriptions in settings to find it doesn't show up there despite having 25 euro from my paypal account.

    I have tried the FAQ and forum suggestions about logging out and ctrl+f5 etc. I tried in incognito as well.

    Still having some troubles, if admin could pm me or approve the premium sub that would be awesome. Thank you !

  2. #2
    Administrator
    Join Date
    Jul 2012
    Posts
    4,845
    Quote Originally Posted by CybertekAU [ Login above or register to see download links. ]
    Hi, I setup an account to start downloading firmware but cannot access the fast downloads.

    I have checked my paid subscriptions in settings to find it doesn't show up there despite having 25 euro from my paypal account.

    I have tried the FAQ and forum suggestions about logging out and ctrl+f5 etc. I tried in incognito as well.

    Still having some troubles, if admin could pm me or approve the premium sub that would be awesome. Thank you !
    Hi there

    Please LOG-OUT completely from forum and/or site

    Close Chrome, start-up Chrome in INCOGNITO-mode and try again (or try another browser)

    Sorry for the inconvenience caused

  3. #3
    Premium Member
    Join Date
    Jul 2019
    Posts
    5
    Quote Originally Posted by henklbr [ Login above or register to see download links. ]
    Hi there

    Please LOG-OUT completely from forum and/or site

    Close Chrome, start-up Chrome in INCOGNITO-mode and try again (or try another browser)

    Sorry for the inconvenience caused
    Hi,

    I have tried this as well as per mentioned in my original post.

    It isn't noted in my settings that I have a subscription, if it is updated there perhaps I can run through the hoops again to get it up and running properly.

  4. #4
    Premium Member
    Join Date
    Jul 2019
    Posts
    5
    I just tried it in Edge instead of Chrome and I still yield the same results.

  5. #5
    Administrator
    Join Date
    Sep 2011
    Posts
    1,021
    Hallo,

    Could you please tell us your PayPal ID email address?

    You can mail this to [ Login above or register to see download links. ]

  6. #6
    Premium Member
    Join Date
    Jul 2019
    Posts
    5
    Hi, I sent an email 7 days ago on the 6th of august.

  7. #7
    Administrator
    Join Date
    Sep 2011
    Posts
    1,021
    Hello,

    Please try again.
    Please log out and log in first.

    Your account should be fine.

  8. #8
    Premium Member
    Join Date
    Jul 2019
    Posts
    5
    Thank you !

    Much appreciated, hope it's sorted automatically soon.

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