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Thread: Cant receive OTA update

  1. #41
    Junior Member
    Join Date
    Apr 2019
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    1
    I'm having this same problem. I let a friend of mine put the Pie beta on my phone, and now I'm not able to get the official version. I have a security patch from Dec. 2019. I'm using tmobile in the US. I've tried smart-switch and ota and they both say that I already have the latest software. This is so frustrating.

  2. #42
    Administrator
    Join Date
    Jul 2012
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    5,729
    Quote Originally Posted by Deniken [ Login above or register to see download links. ]
    Thanks man - I got OTA!!!!! This works perfectly!!
    Now...
    Let me help the next case: My girlfriend have new A6+ and same thing as my S9 - can't get OTA update. When tries - always say she have the latest software update.

    Current version: A605FNXXU3ARL3/
    A605FNODX3ARJ1/A605FNXXU3ARL1
    Security patch level: 1 December 2018

    TMH,TMH/TMH,TMH

    In "About phone":
    Model number: SM-A605FN
    Hi there,

    That's correct: it's still the latest firmware for her phone...

    [ Login above or register to see download links. ]

  3. #43
    Junior Member
    Join Date
    Apr 2019
    Posts
    6

    Question Need help not getting the OTA

    Need assistance, got a Note 9 on ebay. not the original IMEI but active. My issue is its now getting the OTA updates and still on Dec'18 patch.[ Login above or register to see download links. ]

  4. #44
    Administrator
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    Jul 2012
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    Quote Originally Posted by kalbo08 [ Login above or register to see download links. ]
    Need assistance, got a Note 9 on ebay. not the original IMEI but active. My issue is its now getting the OTA updates and still on Dec'18 patch.[ Login above or register to see download links. ]
    Hi there,

    sorry: we can't help you. Go to a Samsung Service Point with a proof of Purchase...

  5. #45
    Junior Member
    Join Date
    Oct 2011
    Posts
    16
    Quote Originally Posted by henklbr [ Login above or register to see download links. ]
    Hi there,

    That's correct: it's still the latest firmware for her phone...

    [ Login above or register to see download links. ]
    Thanks bro for everything!

  6. #46
    Junior Member
    Join Date
    Oct 2011
    Posts
    16
    Until this moment, my S9 SM-G960F receive OTA update. Now is stuck:
    - Android security patch level: 1 May 2019
    SEE/SEE, DTB/DTB

  7. #47
    Administrator
    Join Date
    Jul 2012
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    5,729
    Quote Originally Posted by Deniken [ Login above or register to see download links. ]
    Until this moment, my S9 SM-G960F receive OTA update. Now is stuck:
    - Android security patch level: 1 May 2019
    SEE/SEE, DTB/DTB
    Hi there

    If you got OTA-updates before, you'll get the m now too

    This is the latest build for your device at this time: G960FXXU4CSE3

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