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Thread: Cant receive OTA update

  1. #1
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    Cant receive OTA update

    good day, mine is samsung s9 plus ( SM-G965H ) & recently cant not recieve Software Update from july 2018 to feb 2019 so i decided to go to samsung service center for software upgrade then my phone software upgraded into samsung pie with baseband ver. G965XXU2CRLI, SERVICE PROVIDER: SAOMC_965F_OXM_KSA_ _PP_002 with security patch level of 1 dec 2018 which is not yet the latest software release so my convern is that, everytime i went to setting from ota update it always say i have the latest software update. can u please help me how can i fix my phone on how to get the latest software update?

  2. #2
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    Quote Originally Posted by sabul101 View Post
    good day, mine is samsung s9 plus ( SM-G965H ) & recently cant not recieve Software Update from july 2018 to feb 2019 so i decided to go to samsung service center for software upgrade then my phone software upgraded into samsung pie with baseband ver. G965XXU2CRLI, SERVICE PROVIDER: SAOMC_965F_OXM_KSA_ _PP_002 with security patch level of 1 dec 2018 which is not yet the latest software release so my convern is that, everytime i went to setting from ota update it always say i have the latest software update. can u please help me how can i fix my phone on how to get the latest software update?
    Hi there, good morning

    Could you go to "Software Info" on your phone, scroll down to "Software Serviceprovider" and post that info here (screenshot)?

  3. #3
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    Firmware update

    Click image for larger version. 

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  4. #4
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    sir is it possible that i can flash my previous software & replaced it with Philippines service provider

  5. #5
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    with this firmware Click image for larger version. 

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  6. #6
    Premium Member
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    Quote Originally Posted by sabul101 View Post
    sir is it possible that i can flash my previous software & replaced it with Philippines service provider
    Hi there, good afternoon

    Where is your service provider based: Phillipines or Saudi Arabia?

    Your ACTIVE & SIM-CSC = KSA which is Saudi Arabia

    You did not recieve OTA, because CRLI was never released for KSA! Flash CSA2-firmware to your phone (AP BL CP & HOME_CSC_OXM with Odin 3.13.1) and you should receive OTA's again afterwards.

    Firmware can be found here: https://www.sammobile.com/firmwares/...U2CSA2/253647/

  7. #7
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    good afternoon sir, my active base provider is saudi arabia, thats why im just asking if i can flash using philippine base provider even if im here in saudi arabia but anyway thank you for helping me

  8. #8
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    sir can u teach me step by step on how to flash using Odin.. thank you in advance

  9. #9
    Premium Member
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    How to flash firmware to your phone:



    1. Extract (un-rar) the firmware file (i.e. to folder c:\Odin) ***
    2. Download Odin v3.13.1
    3. Extract Odin ZIP file (i.e. to folder c:\Odin)
    4. Open Odin v3.13.1
    5. Power OFF phjone
    6. Reboot Phone in Download Mode: push Bixby + Volume Down + Power buttons, follow instructions screen (PowerUP), connect phone to PC with ORIGINAL USB-cable
    7. Wait until you get a blue sign in Odin
    8. Add the firmware files to their designated slots
    9. Make sure re-partition is NOT ticked
    10. Click the start button, sit back and wait few minutes

    Note regarding CSC-files:

    CSC_OXM -> phone will be WIPED/RESETTED
    HOME_CSC_OXM: data will stay intact

  10. #10
    Junior Member
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    thank you so much sir for all the info & will let you know very much soon if it is succeed with flashing my phone

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