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Thread: MobiControl installed on galaxy tab active 8.0

  1. #1
    Junior Member
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    Nov 2018
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    MobiControl installed on galaxy tab active 8.0

    I recently purchased a Galaxy Tab Active model# SM-T360 from an estate sale. After I got home, charged it and turned it on i noticed it has some sort of administrator app installed called Mobicontrol? I can not access any other app or settings or anything. I cant even drag down the top drag down bar. I have tried installing different firmware via Odin and download mode (home+volume down+power) but to no avail. Is there anything else that i can try or is this tablet locked to this specific company forever?

  2. #2
    Administrator
    Join Date
    Jul 2012
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    7,505
    Hi there, good morning

    Return your device to the company and demand a new one...

  3. #3
    Junior Member
    Join Date
    Nov 2018
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    2
    I wish it were as easy as returning it, but that is not how estate sales work. Everything is second hand and sold as is. There must be a way to return it to factory without the admin password?

    Sent from my SAMSUNG-SM-G935A using Tapatalk

  4. #4
    Administrator
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    Jul 2012
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    7,505
    Quote Originally Posted by bdw614 [ Login above or register to see download links. ]
    I wish it were as easy as returning it, but that is not how estate sales work. Everything is second hand and sold as is. There must be a way to return it to factory without the admin password?

    Sent from my SAMSUNG-SM-G935A using Tapatalk
    Hi there, good afternoon

    I'm afraid not; maybe a Samsung Service Point can help you, with your proof of purchase...

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