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Thread: Gear S3 Sensors not working after recent update

  1. #1
    Junior Member
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    Aug 2018
    Posts
    1

    Exclamation Gear S3 Sensors not working after recent update

    Sensors like wrist wake up, heart rate monitoring etc are not working after the latest update.

    I also did multiple watch reset, factory reset, cleared both gear app & plugins data.
    However, my friend's watch is working even after this update, we bought it together. So, it happened to few unlucky ones only.

    The only difference between our watch is MCU version (checked using test mode, sensor hub, *#0*#):

    My MCU Firm version is BRO10 (Status: Fail) where as his MCU Firm version is BR0118032200 (Status: Pass).
    I think this is the probable cause, may be my update was not applied well or fully since we have exact same watch brought from same place at same time.

    Hope next update will fix it.

    Tizen version: 3.0.0.2
    Software version: R760XXU2CRG3
    Model: SM-R760

  2. #2
    Administrator
    Join Date
    Jul 2012
    Posts
    4,895
    Quote Originally Posted by 5ajish [ Login above or register to see download links. ]
    Sensors like wrist wake up, heart rate monitoring etc are not working after the latest update.

    I also did multiple watch reset, factory reset, cleared both gear app & plugins data.
    However, my friend's watch is working even after this update, we bought it together. So, it happened to few unlucky ones only.

    The only difference between our watch is MCU version (checked using test mode, sensor hub, *#0*#):

    My MCU Firm version is BRO10 (Status: Fail) where as his MCU Firm version is BR0118032200 (Status: Pass).
    I think this is the probable cause, may be my update was not applied well or fully since we have exact same watch brought from same place at same time.

    Hope next update will fix it.

    Tizen version: 3.0.0.2
    Software version: R760XXU2CRG3
    Model: SM-R760
    Visit a Samsung Service Point: they can help you

  3. #3
    Junior Member
    Join Date
    Aug 2018
    Posts
    1
    My watch S3 Frontier, with Tizen 3.0.0.2 does not work, in a few seconds it turns off, and the battery charge does not exceed 5 minutes and goes into error, I already made all the restorations but it does not work
    help me!!

  4. #4
    Administrator
    Join Date
    Jul 2012
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    Quote Originally Posted by Jcbeacon [ Login above or register to see download links. ]
    My watch S3 Frontier, with Tizen 3.0.0.2 does not work, in a few seconds it turns off, and the battery charge does not exceed 5 minutes and goes into error, I already made all the restorations but it does not work
    help me!!
    Vit a Samsung Service Point: probably a hardware failure...

  5. #5
    Junior Member
    Join Date
    Mar 2019
    Posts
    4
    I already made all the restorations but it does not work












    [ Login above or register to see download links. ] [ Login above or register to see download links. ] [ Login above or register to see download links. ]
    Last edited by salminho; 09-04-2019 at 21:26.

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