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Thread: USB Driver installation failed

  1. #1
    Junior Member
    Join Date
    Aug 2012
    Posts
    1

    USB Driver installation failed

    Need help.
    Problem occur after installed Kies to newer version.
    Kies cannot detect my phone (GT-S8500)
    Found that window 7 unable to install driver after connected with USB cable.
    Already download from this site the driver file but below screen appears after
    progress with installation.
    Click image for larger version. 

Name:	USB driver install failed.jpg 
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    Please help to advise what step/action to do next ?

  2. #2
    Senior Member
    Join Date
    Dec 2011
    Posts
    41,714
    Temporarily disable your antivirus in case it is blocking the installation.

  3. #3
    Junior Member
    Join Date
    Mar 2012
    Posts
    2
    i also having this problem

  4. #4
    Junior Member
    Join Date
    Mar 2012
    Posts
    2
    but finaly i solv this problem uninstall all samsung usb driver then install new one

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