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Thread: Camera causing phone to restart every time it is used

  1. #1
    Junior Member
    Join Date
    Feb 2018
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    1

    Camera causing phone to restart every time it is used

    My S7 Edge has been working fine until today when using either of the cameras on the phone caused the phone to restart without saving the photo.
    I have even gone as far as carrying out a factory reset and the same thing is still happening.

    My technical knowledge is limited but I can't seem to stop this happening. Any help or ideas greatfully received.

    JG

  2. #2
    Administrator
    Join Date
    Jul 2012
    Posts
    6,014
    Quote Originally Posted by JonathanWard [ Login above or register to see download links. ]
    My S7 Edge has been working fine until today when using either of the cameras on the phone caused the phone to restart without saving the photo.
    I have even gone as far as carrying out a factory reset and the same thing is still happening.

    My technical knowledge is limited but I can't seem to stop this happening. Any help or ideas greatfully received.

    JG
    Maybe it's a hardware-fault; go to a Samsung Service Center near you...

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