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Thread: How do a start a thread about my phone ? ? ? ?

  1. #1
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    How do a start a thread about my phone ? ? ? ?

    MY phone is a galaxy C9 pro

  2. #2
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    [ Login above or register to see download links. ]

  3. #3
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    I did that and went down to the bottom and clicked on thread starter ? ? ? nothing happened but going back to the top of that same page ? ? ? ,, I know I am a noob ,,, please help , thanks
    Last edited by 222yoda; 01-01-2018 at 22:55.

  4. #4
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    can you refer me to anyone that will help me ? ? ? ?

  5. #5
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    Greetings

    Yes I have tried smart switch. Nothing good.

    Let me give you all the details:
    My Phone is Note 8 Model SM-N9500 Chinese
    Android 8.0.0
    Baseband= N9500ZCS4CRK1
    Baseband Date = June 1, 2018
    Its finger sensor doesn't work.
    My location is Islamabad Pakistan

    When I look at sammobile.com, the following firmware are available:

    N9500ZCS4CRL1 - Date 8 Jan 2019 - Android 8.0.0
    N9500ZCU4CSA1 - Date 6 March 2019 - Android 8.0.0
    N9500ZCU4DSC7 - Date 1 April 2019 - Android 9
    N9500ZCU4DSD1 - Date 10 April 2019 - Android 9
    N9500ZCU4DSD5 - Date 21 May 2019 - Android 9
    N9500ZCU4DSE7 - Date 12 June 2019 - Android 9

    When I try to update through OTA, it says latest firmware is already installed.

    Then I downloaded firmware from Sammobile.com and tried to upgrade through Odin 3.13. It gives error after few seconds. I tried patched versions of Odin 3.12 and 3.11, etc. Nothing worked.

    Please help me.
    Many thanks in advance.
    Moazzam

  6. #6
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    Quote Originally Posted by Moazzam777 [ Login above or register to see download links. ]
    Greetings

    Yes I have tried smart switch. Nothing good.

    Let me give you all the details:
    My Phone is Note 8 Model SM-N9500 Chinese
    Android 8.0.0
    Baseband= N9500ZCS4CRK1
    Baseband Date = June 1, 2018
    Its finger sensor doesn't work.
    My location is Islamabad Pakistan

    When I look at sammobile.com, the following firmware are available:

    N9500ZCS4CRL1 - Date 8 Jan 2019 - Android 8.0.0
    N9500ZCU4CSA1 - Date 6 March 2019 - Android 8.0.0
    N9500ZCU4DSC7 - Date 1 April 2019 - Android 9
    N9500ZCU4DSD1 - Date 10 April 2019 - Android 9
    N9500ZCU4DSD5 - Date 21 May 2019 - Android 9
    N9500ZCU4DSE7 - Date 12 June 2019 - Android 9

    When I try to update through OTA, it says latest firmware is already installed.

    Then I downloaded firmware from Sammobile.com and tried to upgrade through Odin 3.13. It gives error after few seconds. I tried patched versions of Odin 3.12 and 3.11, etc. Nothing worked.

    Please help me.
    Many thanks in advance.
    Moazzam
    Hi there

    Go to Software Info on your device, scroll down to "Software Serviceprovider" and post that info here (screenshot)

  7. #7
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    Quote Originally Posted by henklbr [ Login above or register to see download links. ]
    Hi there

    Go to Software Info on your device, scroll down to "Software Serviceprovider" and post that info here (screenshot)
    Many thanks HenKlbr. This is what I found under software info:

    SOFTWARE INFORMATION

    Android version
    8.0.0

    Samsung Experience version
    9.0

    Baseband version
    N9500ZCS4CRK1

    Kernel version
    4.4.78-14375742
    [email protected] #1
    Mon Nov 26 10:57:42 KST 2018
    Build number
    R16NW.N9500ZCS4CRK1

    Knox version
    Knox 3.1
    Knox API level 25 TIMA 3.3.0

    Security software version
    ASKS v1.4 Release 180123 FIPS BoringSSL v1.2
    FIPS SKC v1.8
    FIPS SCrypto v2.0
    SMR Jun-2018 Release 1

    Android security patch level
    June 1, 2018

  8. #8
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    Quote Originally Posted by Moazzam777 [ Login above or register to see download links. ]
    Many thanks HenKlbr. This is what I found under software info:

    SOFTWARE INFORMATION

    Android version
    8.0.0

    Samsung Experience version
    9.0

    Baseband version
    N9500ZCS4CRK1

    Kernel version
    4.4.78-14375742
    [email protected] #1
    Mon Nov 26 10:57:42 KST 2018
    Build number
    R16NW.N9500ZCS4CRK1

    Knox version
    Knox 3.1
    Knox API level 25 TIMA 3.3.0

    Security software version
    ASKS v1.4 Release 180123 FIPS BoringSSL v1.2
    FIPS SKC v1.8
    FIPS SCrypto v2.0
    SMR Jun-2018 Release 1

    Android security patch level
    June 1, 2018
    Hi there,

    I'm getting out of options here; best is to go to a Samsung Service Point

  9. #9
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    Hi Henklbr
    I found another clue which may be helpful for you:

    Mobile: Note 8 Model SM-N9500

    Software Information shows:
    R16NW N9500ZCS4CRK1

    Whereas in Recovery mode shows:
    Samsung/greatq1tesq/greatq1te8.0.0/R16NW/N950USQS5CRK1

    Its not updating since June 2018.

    Please help
    Thanks
    Moazzam

  10. #10
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    Quote Originally Posted by Moazzam777 [ Login above or register to see download links. ]
    Hi Henklbr
    I found another clue which may be helpful for you:

    Mobile: Note 8 Model SM-N9500

    Software Information shows:
    R16NW N9500ZCS4CRK1

    Whereas in Recovery mode shows:
    Samsung/greatq1tesq/greatq1te8.0.0/R16NW/N950USQS5CRK1

    Its not updating since June 2018.

    Please help
    Thanks
    Moazzam
    Hi there

    Go with your device to a Samsung Service Center and let them update

    Obviously, your Note8 has 2 different firmwares on it

    Could you install this app: [ Login above or register to see download links. ]

    When installed, run it and go to the firmware Tab -> make a screenshot and post that here...

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