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Thread: SmartSwitch: Install & update or replace firmware

  1. #1
    Senior Member
    Join Date
    Dec 2011

    SmartSwitch: Install & update or replace firmware

    Follow this guide to install SmartSwitch on your PC.
    Step 1: Prepare Your Phone

    To get started, make sure your phone is at least halfway charged, because you don't want to lose power in the middle of an update. Beyond that, have your phone powered on and booted up, then connect it to your computer with a USB data cable.Step 2: Install Smart Switch for Mac or PC

    Next, from your PC or Mac, click one of the following links to download the Smart Switch desktop programme.

    Get Samsung Smart Switch

    Samsung Smart Switch Mobile
    Samsung Smart Switch for PC
    Samsung Smart Switch for Mac

    Once the file has finished downloading, go ahead and launch it, then follow the prompts to get Smart Switch installed on your computer.

    Step 3: Back Up Your Existing Data

    Once installed, Smart Switch should automatically recognize your device type and download all corresponding drivers without any further interaction from you. This means that as soon as you finish with the setup wizard, you're ready to use Smart Switch.One of the first things you should do is create a backup of your existing firmware, data, and apps. To do that, just click the "Backup" button near the bottom of the screen, then wait about 10 minutes for the process to complete. Should you ever need to restore this backup, the process is equally simple—just click the "Restore" button, then select the backup you made, and Smart Switch will handle the rest.

    Step 4: Update Your Firmware

    If there is an available firmware update for your device, Smart Switch will inform you of this with a message near the top of the screen. Just click the "Update" button directly to the right of this message to begin the update process.

    From here, you'll be asked to confirm your choice, so click "Update" again on the subsequent popup.

    Next up, you'll get a message detailing the update process.

    After clicking "OK" on the previous message, Smart Switch will start the process of updating your phone's firmware. While this is happening, do not touch or interact with your phone at all.

    Depending on your computer, the update process may take up to 30 minutes, but when it's done, you'll get a confirmation dialog. As it says, you should disconnect and reconnect the USB cable at this time.

    Your phone will take longer than normal to boot back up, but once it does, you'll be running the latest version of Android. After your phone has finished booting, it's safe to disconnect the USB cable entirely.Source:
    Last edited by greenman; 03-11-2017 at 16:37.

  2. #2
    Senior Member
    Join Date
    Dec 2011

    You will get this message

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    Reinstall or find original firmware with SmartSwitch

    1. To prepare for this you need your phone:
    Model number
    Serial Number
    Both of these can be found under your battery, or if your phone is working in Settings > My device

    Do not connect phone to your PC until step #6

    2. Go to MORE > Emergency Software Recovery and Initialisation > Device initialisation

    3. Put in your phone Name and Serial number.

    4. If SmartSwitch will initialise your phone, accept

    5. The latest original firmware will be listed:

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    6. If this is the firmware that you want to install then connect your phone.
    Select OK.
    SmartSwitch will now install the correct firmware for your phone.

    Last edited by greenman; 03-11-2017 at 16:50.

  3. #3
    Senior Member
    Join Date
    Dec 2011
    SmartSwitch YouTube video firmware reinstall- not in download mode.
    No Model or serial number required.

    Check out this video on SmartSwitch
    Samsung Smart Switch for PC Flashing Firmware to Galaxy S6 Edge

  4. #4
    Senior Member
    Join Date
    Dec 2011
    Windows 10 SmartSwitch Error

    The application failed to start because its side-by-side configuration is incorrect.
    Please see the application event log or use the command line sxtrace.exe for more detail
    If you get this error you need to install the Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) from here:

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