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Thread: Upgrade Lollipop, missing Trusted Face

  1. #1
    Junior Member
    Join Date
    Oct 2012
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    2

    Upgrade Lollipop, missing Trusted Face

    I did the update and now i can't find Face Unlock or Trusted face in Smart lock, is missing. Any idea?

  2. #2
    Senior Member
    Join Date
    Dec 2011
    Posts
    41,789
    Quote Originally Posted by Sergiukz [ Login above or register to see download links. ]
    I did the update and now i can't find Face Unlock or Trusted face in Smart lock, is missing. Any idea?
    Did you put phone into Recovery Mode and wipe cache then wipe data/factory reset after the update?

    Post here may help too:
    To enable Smart Unlock, you need the following:

    • Enter some kind of existing security (pattern, pin, password)
    • Under Settings > Security, look for "Trusted Agents". Ensure that the Smart Lock (Google) agent is enabled. For whatever reason, it is not enabled by default on some OTA upgrades.

    You now should be able to locate a "Smart Lock" feature between the "Owner Info" and "Encrypt Device". Here you can use:

    • Trusted Device: to unlock via Bluetooth or NFC
    • Trusted Place: for Geofencing
    • Trusted Face: for the new Android 5 Face Unlock




    Source:
    [ Login above or register to see download links. ]

  3. #3
    Junior Member
    Join Date
    Oct 2012
    Posts
    2
    Yes, i did the wipe and cache, I have Smart Lock, but i don't have the Trusted Face. In Smart Lock i have Trusted Device, Trusted Place, Trusted Hand.

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