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Thread: Firmware Install FAILED

  1. #1
    Junior Member
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    Jan 2015
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    Firmware Install FAILED

    Hey,
    I was trying to update my Galaxy S6 (G920I) to 5.1.1 via Odin. During install, it suddenly stopped and PC showed the message that USB is not recognized. Now Odin does not detect device and install on S6 is stuck. I cannot turn it off. What should I do?

  2. #2
    Senior Member
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    Dec 2011
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    41,810
    Can you put the phone in download mode?
    Reinstall the Samsung drivers on your PC, then get the correct firmware to install.

  3. #3
    Junior Member
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    Jan 2015
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    I tried to reboot it by home+power+down volume buttons. Device restarted and showed following message;
    "An error has occurred while updating the device software. Use the emergency recovery function in the Smart Switch PC software."

    I tried to use recovery function of Smart Switch but it did not recognize the device. But this time it was detected by Odin. I tried to install firmware using regular Odin method but it failed. Then I disconnected USB cable from PC. Restarted the device (home+power+down volume). Repeated the Odin method and guess what, this time install was successful. Everything seems fine now.

  4. #4
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    Happy days.

  5. #5
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  6. #6
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    Oct 2013
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    Hi I had tried this one also but it fail at the end 5%

  7. #7
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    Oct 2013
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    Plz Halp me

  8. #8
    Senior Member
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    Quote Originally Posted by rahmat ullah [ Login above or register to see download links. ]
    Plz Halp me
    We need a bit more information to help.

    1. Which phone do you have?
    2. Which firmware are you trying to install?
    3. Which country are you from?
    4. If Odin is failing, please post the full Odin log.
    5. A common fail is because an original quality USB cable is not being used.
    The thinner charging cables are no good.

    If you can, install this app and post:
    Product Code
    Original CSC code
    Active CSC code
    PDA version
    CSC version
    Baseband version
    Android version
    Mobile operator
    [ Login above or register to see download links. ]

  9. #9
    Junior Member
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    Oct 2013
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    SM-G925I Made in Vietnam 5.0.2 I had Update it with Mexico File 5.1.1 With Odin3_v3.10.7 It Fail at the 97% or 98% it try the Method That u Had Written also it failing at the 97% or 98%. And Now it is also Error "An error has occurred while updating the device software. Use the emergency recovery function in the Smart Switch PC software."

  10. #10
    Senior Member
    Join Date
    Dec 2011
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    41,810
    Try reinstalling your firmware with SmartSwitch.
    SmartSwitch download and instructions here:

    [ Login above or register to see download links. ]

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