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Thread: Retail Mode

  1. #1
    Junior Member
    Join Date
    Sep 2014
    Posts
    1

    Retail Mode

    Hey,

    I work in a store and was recently given our old display Samsung Tab3 10.1". My problem is that it is stuck in retail mode. What firmware do I need to get it out of retail mode??

  2. #2
    Senior Member
    Join Date
    Dec 2011
    Posts
    41,714
    It could be a display model and therefore not have full firmware.
    If it does have full firmware you need to access the modified bootloader to replace with a stock one.
    But how to do this depends on what you can access.
    1. Can you connect to Kies and see if the Tools menu > Upgrade firmware and initialize will allow you to install a firmware.
    2. Can you access Download or Recovery Mode?
    Some alternative ways here :
    http://forum.xda-developers.com/show....php?t=1069032

  3. #3

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