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Thread: Your device does not support software upgrading via Kies

  1. #1
    Junior Member
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    Aug 2013
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    Your device does not support software upgrading via Kies

    Am downloads early previve of Android 4.3 Europa after its release the full version of it i downloads the Nordic Country

    Sweden, Norway, Denmark, etc but after that i can not get the kies to work property.
    How can i fix it, am guessing its my SElinux version some not is correlty. But maeby has wrong.

    AP: I9505XXUEMJ7
    CP: I9505XXUEMJ7
    CSC: I9505OXXEMJ8

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  2. #2
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    Learn English, moron.

  3. #3
    Member
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    Hello,

    That is normal and the reason is your productcode and installed firmware CSC code do not match properly.For kies updates to work both codes have to match.You can fix this by flashing the correct firmware for your productcode.If 4.3 is not out yet for you you'll have to wait.

  4. #4
    Junior Member
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    Aug 2013
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    My phone was a Nordic ready and its out, but am installed a Europa test first before i take the reinstalled the full version some released later but i guess the CSC code was change when i tryed the Europa test release some sammobile release early.

    Only why is to wipe the phone totaly?

  5. #5
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    Hello,

    If you flashed the leaked test your productcode changed and kies will no longer update.I had exactely the same problem and i solved it by downloading the correct 4.3 firmware for my productcode and flashed it with odin after that kies will work again but you need to remember your productcode.

  6. #6
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    I find a app for change the CSC code with root so now my phone works again

    and thx for the helping.
    Last edited by taggen; 19-11-2013 at 19:14.

  7. #7
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    I'm currently on,
    AP: I9505XXUEMJ7
    CP: I9505XXUEMJ7
    CSC: I9505OXXEMJ8

    My phone's a GT-I9505ZKANEE, which means NEE is my productcode from what i understand?

    About a week ago
    AP: I9505XXUEMK8
    CP: I9505XXUEMK8
    CSC: I9505OXXEMK3

    were released, but I still get the "your device's current firmware version is not supported to update firmware via kies" message. OTA on the phone doesn't work either. Why? Everything suggest updates should be working?

  8. #8
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    May 2013
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    similar post
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  9. #9
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    Feb 2014
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    Unhappy I cant update my note 2 via kies please help product -gt-n7100tadinu

    LAST WEEK I HAD OTA UPDATED MY NOTE 2 AFTER THAT WHEN I CONNECTED MY PHONE IT SAYS MY DEVICE FIRMWARE CANT BE UPDATED VIA KIES

    product -GT-N7100TADINU
    AP:N7100DDUENAI
    CP-N71000DENAI
    CSC: N71000DDEML2

    WHERE CAN GET THE OFFICIAL FIRWARE SO THAT I CAN FLASH MY PHN WITH ODIN

    Quote Originally Posted by mobilecracker [ Login above or register to see download links. ]
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  10. #10
    Senior Member
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    Quote Originally Posted by ABHIALBIN [ Login above or register to see download links. ]
    LAST WEEK I HAD OTA UPDATED MY NOTE 2 AFTER THAT WHEN I CONNECTED MY PHONE IT SAYS MY DEVICE FIRMWARE CANT BE UPDATED VIA KIES

    product -GT-N7100TADINU
    AP:N7100DDUENAI
    CP-N71000DENAI
    CSC: N71000DDEML2

    WHERE CAN GET THE OFFICIAL FIRWARE SO THAT I CAN FLASH MY PHN WITH ODIN
    Your OTA may not have installed properly.
    Go to Kies and make sure it is up to date.
    Connect phone and wait for any driver updates.

    Now read and follow this link instructions:
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