Page 1 of 6 123 ... LastLast
Results 1 to 10 of 53

Thread: My device's current firmware version is not supported to update firmware via kies

  1. #1
    Junior Member
    Join Date
    Jul 2013
    Posts
    10

    Smile My device's current firmware version is not supported to update firmware via kies

    Dear Seniors / Firmware Support,

    I have a problem updating my Samsung Galaxy S Advance to JB, as i have updated to JB once using Odin, but it was not installed completely, then i went to samsung store where they have installed 2.3.6 ginger beard only. when I asked them I have been told that my phone is not supporting to upgrade to JB, but one of my friend got the same phone he is able to update it from kies, wherein my device is not supporting and when I connected to Kies it says "Your Device's Current Firmware not supported to update via Kies" , then I asked the same to customer support they have told me that your's is INS model which we cannot update it. What is INS & INU says. please find the following details of my phone. kindly help.

    GT-I9070, PDA: I9070DDLK2, Phone: I9070DDLK2, CSC: I9070ODDLJ1, Build info: fri Nov 16 14:06:09 KST 2012, Kernel Version: 2.6.35.7-1211839 [email protected]#2 SMP PREEMPT fri Nov 16 14:06:09 KST 2012

    Thanks in advance for the support.

    Note: Once I upgraded my phone through Odin, but was not successful then I downgraded through samsung store.

  2. #2
    Senior Member
    Join Date
    Dec 2011
    Posts
    41,767
    First of all, Samsung recommend that you update with Kies.

    Ok, let's look at Kies first.
    Your phone has 2 codes that have to match for Kies to update.
    1. Product Code - this is the country/network your phone was sold in (as you point out India has 2 codes INU & INS)
    2. The firmware CSC code.

    To find both of these codes you can install CheckFUS from the Play Store.

    Additionally, Kies will only update if you are one firmware behind.

    If you are happy to update your phone without Kies, then ignore the information above.
    Now, download an i9070JB JB firmware from any country you choose and install with Odin.

  3. #3
    Junior Member
    Join Date
    Jul 2013
    Posts
    10
    Hi Greenman,

    Thanks for the reply, after many posts in many sites, you are the person replied, thanks a ton again.

    I updated it once from odin, but it could not work properly, request you to give me the step by step process to update via kies, because I am not a techie.

  4. #4
    Junior Member
    Join Date
    Jul 2013
    Posts
    10
    Hi Greenman,

    My product code is GT-I9070HKESER & CSC: I9070ODDLJ1, please help

    PDA: I9070DDLK2, Phone: I9070DDLK2

    I have gone through your previous posts, but bit confused, please help, Should I install "SER" firmware or Indian Firmware, if i want to change csc code what i need to do
    Last edited by krishnassarath; 24-07-2013 at 11:24.

  5. #5
    Senior Member
    Join Date
    Dec 2011
    Posts
    41,767
    Quote Originally Posted by krishnassarath View Post
    Hi Greenman,

    My product code is GT-I9070HKESER & CSC: I9070ODDLJ1, please help
    That helps a lot.
    Your Product Code ends with Ser.
    SER is for Russia.
    The firmware that should be on your phone for Kies to update is here :
    http://www.sammobile.com/firmwares/1...e=SER#firmware

    Now, you have to choose.
    In order of difficulty - easiest first.
    1. Do you want to install SER JB firmware?
    If you do, then Kies will update in future.

    2. Do you want to install a firmware for your country?
    If you do, Kies will not update, but you can continue to update with Odin.

    3. Do you want to change your Product Code to match your firmware country code?
    This will allow Kies to update, but is a more difficult process as you have to root your phone. Rooting will also void your Warranty (although possible to unroot or hide root)

  6. #6
    Junior Member
    Join Date
    Jul 2013
    Posts
    10
    Hi Greenman,

    Firstly sorry for the many questions, please find the firmware which i found from your link, it shows different CSC than my phone, shall I update it? also give me the process to update this firmware please... is it through odin?

    Model: GT-I9070
    Country: Russia
    Version: Android 4.1.2
    Changelist: N/A
    Build date: N/A
    Product Code: SER
    PDA: I9070XXLPZ
    CSC: I9070SERLPZ
    MODEM: I9070XXLPZ
    Last edited by krishnassarath; 24-07-2013 at 12:02.

  7. #7
    Senior Member
    Join Date
    Dec 2011
    Posts
    41,767
    So you would like to choose my option 1?
    This will keep your Product Code, and install the correct firmware for Kies to update.

    Install procedure :
    1. Download the firmware to your PC and Unzip once to get a tar file.
    2. Now go to this link on how to install.

    http://www.androidrooting.com/instal...advance-i9070/

  8. #8
    Junior Member
    Join Date
    Jul 2013
    Posts
    10
    Dear Mr. Greenman,

    I updated it, but my messages is not working and phone is very slow, it shows Unfortunately messaging is stopped. please help me............... moreover my pc & kies is not detecting my phone.....
    Last edited by krishnassarath; 24-07-2013 at 14:28.

  9. #9
    Senior Member
    Join Date
    Dec 2011
    Posts
    41,767
    Quote Originally Posted by krishnassarath View Post
    Dear Mr. Greenman,

    I updated it, but my messages is not working and phone is very slow, it shows Unfortunately messaging is stopped. please help me...............
    No problem.
    Now go into Recovery Mode and Clear cache then Clear data.

    To get into Recovery Mode,
    Press and hold Volume up + Home button + Power Button at the same time.

  10. #10
    Junior Member
    Join Date
    Jul 2013
    Posts
    10
    Hello Greenman,

    Now its working, but it is not detecting my pc nor kies...please help

    request you to reply fast have some important data to restore....
    Last edited by krishnassarath; 24-07-2013 at 15:35.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •