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View Full Version : [General] Samsung Pay on non-Samsung phone won't authenticate



NealJ777
01-04-2017, 13:42
I have a non-Samsung Android phone (LG G4). I'm receiving the attached message on my Gear S3. I tap "OK" but the Gear App on my phone does not prompt for credentials and so I am unable to use Samsung Pay on the watch.

I've tried just opening the app on the phone and it opens just fine. It shows me my cards and transactions, but does not ask for credentials.

I've also tried signing out of my Samsung account and then sign back in. I also powercycled both the watch and the phone.

There is an option there to reset the app, however, if I reset the app then all the cards, transactions, etc. go away. I would have to contact my banks and re-add the cards, so I was hoping to find another solution before I did that.

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