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hanlein
11-09-2014, 22:20
Hey,

I work in a store and was recently given our old display Samsung Tab3 10.1". My problem is that it is stuck in retail mode. What firmware do I need to get it out of retail mode??

greenman
11-09-2014, 22:44
It could be a display model and therefore not have full firmware.
If it does have full firmware you need to access the modified bootloader to replace with a stock one.
But how to do this depends on what you can access.
1. Can you connect to Kies and see if the Tools menu > Upgrade firmware and initialize will allow you to install a firmware.
2. Can you access Download or Recovery Mode?
Some alternative ways here :
http://forum.xda-developers.com/showthread.php?t=1069032

greenman
11-09-2014, 22:50
Some useful links here :
http://www.techsupportforum.com/forums/f312/solved-force-remove-application-on-android-791266.html#/forumsite/20517/topics/791266

https://www.google.co.uk/url?sa=t&source=web&rct=j&ei=BBkSVLilBaHQ7Aads4DABg&url=http://m.youtube.com/watch%3Fv%3Db2R_z-s_S_I&cd=1&ved=0CB0QtwIwAA&usg=AFQjCNEcetn_LTpxHe-BGVL4y_2oan_8qg&sig2=TCQXEW9EkPeLWyUc_4YFRQ