Questions & answers
- Slow download speed
We can guarantee the speed of our server and connection. However, we do not control everything.
In some circumstances, e.g. if your provider offers sub-optimal connection speed to our server and/or in case your provider is separated from us with great geographical distance, download speed could not be as good as it would be in other circumstances.
Since we do not offer refunds, we urge you to test your download speed by downloading our sample file beforehand. SamMobile does not offer refunds based on slow download speeds.
- 404 Firmware download is not working
For broken links, please follow this page.
- Error: S1S?
Please try the following steps:
1. Go to the forums and log out, then hit the Alt + F5 key combination.
2. Go to the LOGIN PAGE and login there with “remember me” enabled (default). Make sure to use your username to login.
3. Go to the forums and make sure that you are logged in there as well.
4. Try to download again.