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Search Results for "Galaxy Note 7 Recall"
How Samsung used advertising to recover from Galaxy Note 7 recall
Samsung found itself in a world of trouble this time last year. Its new flagship smartphone, the Galaxy Note 7, would combust spontaneously. It recalled the initial batch of units and made tweaks but that didn't do it any good. Samsung ultimately had to issue a second recall and discontinue the product. The rumors about […]
- By Adnan Farooqui
- 7 years ago
Samsung will publish a detailed white paper on the Galaxy Note 7 recall
The Galaxy Note 7 recall last year was an unexpected crisis for Samsung last year. The company would never have thought that it would have to recall its new flagship smartphone twice before discontinuing production and taking billions in losses due to lost sales. The company conducted a thorough investigation into the matter and revealed […]
- By Adnan Farooqui
- 7 years ago
Samsung’s Q4 profits may be unaffected by Galaxy Note 7 recall
The Galaxy Note 7 has undoubtedly hurt Samsung, but their fourth-quarter profits may be safe and actually have seen some growth. According to the Korea Times, both IBK Securities and HMC Investing Securities have estimated that Samsung's operating profit will reach 8.7 trillion won in the recent quarter. Other firms, such as Kium Securities and Hyundai […]
- By Salvatore F.
- 7 years ago
New poll shows Galaxy Note 7 recall hasn’t damaged Samsung’s brand in the US
There were concerns following Samsung's decision to recall and discontinue the Galaxy Note 7 that it would have a major impact on the company's brand value. That doesn't appear to be the case at least in the United States. An opinion poll conducted by Reuters/Ipsos recently shows that customers in the United States are still […]
- By Adnan Farooqui
- 7 years ago
The Galaxy Note 7 recall couldn’t have come at a worse time for Samsung
No company would ever want to go through the pain and loss of having to recall its flagship product on the best of days but when something like this happens at a time the company is already under pressure, it just makes it so much harder to steer the organization through it all. That's really […]
- By Adnan Farooqui
- 8 years ago
Lessons learned: the Galaxy Note 7 recall, Note rebranding, and a 2017 Samsung comeback
The Galaxy Note 7 has been recalled – again. I feel like this sentence permeates nearly every journalism piece I've read on the Web about the matter. And yet, it's a fact. The event itself is tragic, for innocent victims of exploding Note 7s as well as Samsung, the world's largest smartphone manufacturer who, prior to the recalls, […]
- By Deidre R.
- 8 years ago
Samsung is treating the second Galaxy Note 7 recall as an optional scheme in South Korea
Despite the CPSC issuing a second formal recall of the Galaxy Note 7 in the US and several international transport authorities banning the handset from being carried onto airplanes, Samsung is still treating the recall as an optional scheme in its home country. According to a reddit user, the firm is informing individual customers in South Korea that […]
- By Josh L.
- 8 years ago
Samsung’s Q3 2016 earnings guidance beats estimates despite Galaxy Note 7 recall
Samsung today released its earnings guidance for the third quarter of the year. Analysts and investors had high hopes from Q3 2016 following the company's stellar performance in the second quarter of this year. However, once the Galaxy Note 7 recall was taken into account, many thought that a huge financial impact would be visible […]
- By Adnan Farooqui
- 8 years ago
Galaxy Note 7 recall hurting demand for other Samsung handsets in China
Samsung now has to spend considerable time and resources to rebuild consumer confidence in the Galaxy Note 7 as it starts resuming sales of the handset across the globe. China was least affected by the recall yet the country's state broadcaster slammed Samsung for the way it handled the recall in the People's Republic. Samsung is already […]
- By Adnan Farooqui
- 8 years ago
Samsung retains top spot in brand value even after the Galaxy Note 7 recall
Many analysts have predicted that the Galaxy Note 7 recall is going to cost Samsung north of $1 billion and that the company's brand value is going to take an even bigger hit. Now that Samsung is getting back to the business of selling its new flagship it doesn't appear to have suffered as big a […]
- By Adnan Farooqui
- 8 years ago
Samsung’s Q3 earnings expected to remain stable even after Galaxy Note 7 recall
Now that the dust is settling on the Galaxy Note 7 recall, analysts are coming up with their estimates on how the debacle is going to impact the company's Q3 earnings. Samsung had a record-breaking Q2 as the Galaxy S7 series proved to be a hit. It wanted to continue that momentum in Q3 with the Galaxy […]
- By Adnan Farooqui
- 8 years ago
China’s state TV says Samsung’s handling of the Galaxy Note 7 recall is ‘full of arrogance’
When Samsung confirmed the Galaxy Note 7's battery defect earlier this month it said that customers in China were not affected by the recall as the units officially shipped there had a safe battery. It only recalled less than 2,000 units in the country which were sent out prior to the actual release as test […]
- By Adnan Farooqui
- 8 years ago
Galaxy Note 7 recall might seriously dent Samsung’s business in China
Samsung is already facing a tough time in China with strong competitors like Apple in the high-end segment and local OEMs like Xiaomi and Huawei in the mid-range and low-end market segments. It may have been looking to improve its fortunes with the Galaxy Note 7 but now it risks seeing the opposite happen. Surveys conducted […]
- By Adnan Farooqui
- 8 years ago
I survived my Galaxy Note 7 recall trip to Verizon
I didn't want to do it, but I had to. Verizon and Samsung have sent me emails (and Verizon a text message) over the last few weeks, telling me to power down my Galaxy Note 7 and turn it in for a replacement device. Earlier on in the process, I refrained from taking my Galaxy Note […]
- By Deidre R.
- 8 years ago
The Galaxy Note 7 recall has nothing to do with removable batteries
If you frequent any Samsung user discussions, there are three items of great importance to some long-time customers: 1) microSD card slot, 2) IR blaster, and 3) removable batteries. Sure, the microSD card slot and IR blaster seem to be the more important priorities for many who value them above all else (fortunately, I do […]
- By Deidre R.
- 8 years ago
