SquareTrade drop tests show no improvement in Galaxy S10’s durability

The Galaxy S10 lineup is now available for purchase, and it costs north of $1,000 for some variants. That’s a lot of money even if they are the best smartphones in the market currently. The new flagships bring many improvements to the table, but it appears enhanced durability is not one of them, at least not according to the drop tests conducted by SquareTrade.

As is common when a new and notable smartphone hits the market, SquareTrade conducted its drop tests to gauge the durability of the Galaxy S10 models and found they are no better than their predecessors or the latest iPhones. None of this should be much of a surprise though, given the newest Galaxy flagships sport the same all-glass construction adopted by many others in the market.

Regular Galaxy S10 did better than its siblings

None of the Galaxy S10 models survived the six-feet drop on concrete, with all of them cracking on the very first instance, albeit to varying degrees. Among the S10 lineup, the drop tests found the Galaxy S10e to be the worst with a single drop rendering it unusable. The regular Galaxy S10 did better than its siblings and the iPhone Xs Max as it remained functional even after the cracks on the front and the back.

“The new Samsung Galaxy S10 phones are incredible, beautiful machines, but our tests found their new AMOLED screens are still prone to damage when dropped. One thing holds true—all-glass designs, no matter the cost of the phone or how sleek its profile, are highly susceptible to damage,” said Jason Siciliano, VP, Global Creative Director at SquareTrade. He also said the company is looking forward to test the Galaxy Fold releasing next month.

  • Model: SM-G970F
  • Dimensions: 69.9 x 142.2 x 7.9mm
  • Display: 5.8” (146.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP, CMOS F1.5/F2.4 (77°) & 16MP, CMOS F2.2 (123°)Ultra Wide
  • Model: SM-G973F
  • Dimensions: 70.4 x 149.9 x 7.8mm
  • Display: 6.1"(157.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5 77° & 16MP F2.2 123° Ultra-wide
  • Model: SM-G975F
  • Dimensions: 74.1 x 157.6 x 7.8mm
  • Display: 6.4"(162.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5/F2.4 77° & 16MP F2.2 123° Ultra-wide

View Comments (18)

  • This is what happens when form exceeds function.

    Almost NO ONE uses their phones without a case so all this obsessive design and materials choice is just such a massive waste of time and money both on the design side and on the sales and purchasing side. I get wanting to allow people the option to put on whatever case they want rather than building the case as the case but given my assertion, the reality is that they should all back WAY off from this foolish stance.

    These phones should be flat glass on the front with a return to the GG4 level of hardness or go with sapphire. Then, just simply return to plastics for everything else on the outside and then offer a selection of beautified cases from the manufacturer. All the rest of the brands out there can then still make cases and sell them. In the end, everyone wins. Prices can come down, focus on the components that matter can go up and fewer exploded phones will happen. Also, a return to plastics on the outside mean that the phone will be lighter unless the frame inside needs more magnesium.

    For the record, I have owned smartphones since the HTC Touch and have NEVER gone without a case. S1, S3, S4, S9. My wife: Legend, Galaxy Nexus, S4, G5, S9. I won't leave the store without a case. The only phone of the whole lot that didn't need one was my wife's HTC Legend. That thing was a beast.

  • Glass is glass and breaks. The major thing they managed to do from gorilla glass 3 is to make it softer so it is easier to scratch... to the point it's super easy nowdays. Sadly the likelihood of broken glass is closely the same as before and the impact point+height will have more effect on the outcome.

    So, we generally have similar durability drop wise, but now we also have a super easy to scratch glass - great. :)

    • Yeah, I have notice that Gorilla Glass 2 on my old SGSII seems to be more impact resistant than the newer versions of Gorilla Glass.

    • All glass has exactly the same mohs hardness scale, a 6. There is no such thing as "softer" glass. Physics isn't your strong point, is it? Lol.

      • I guess you are the one that is not strong on the matter as for a lot of materials the hardness can be NOT exact number, i.e. it can be 5.3, 6.2, 3.7, 4.5, 4.52, 6.04 (not exact numbers of X, just a simple example). Corning can say for a 5.8 glass it's 6 (just rounding it up) and legally would be correct, so technically you can't be sure about the EXACT mohs hardness of their glass in each generation. Jerry and every other youtuber tests the phone with mohs hardness pick sets and that's only 5 and 6 picks, no in between and surely not on small steps.

        I would suggest for you to research the matter more before you speak like that and insult someone.

    • That's what they wanted to achieve in the first place. By making you THINK you have a more durable phone while actually "upgrading" to a less durable phone every 2-3 years. It's called marketing

  • Just be careful with it and give it a case that has grip.

    But do wish it was a metal back but people want wireless charging then it's not possible and plastic just makes it cheap

      • Personally like the cold feel or the glass or metal.

        Definitely not a plastic fan

        • Personally I hate it since I hate using cases on my phone to protect against drops and I hate how glass is a fingerprint smudge magnet.

  • Glass is glass and nothing will change it. Curved edges always will be less durable than flat ones (like iPhone). If you can't care about your phone just put a good case on it. I hope that Samsung never go back to plastic body. I wouldn't pay so much money for cheap plastic.
    I like a lot my S10+. It's the first phone since S6 that it's perfect for me (design). Edges are less curved than S9 I think. When I am using my phone I fell like the screen is almost flat. I love that punch hole as well. I really do. It's so futuristic. FPS sucks sometimes, but face recognition works soo fast! I know it's not secure, but at work I can't use a fps. Battery life is great so far. Samsung did a great job with S10 lines.

    • There is plastic and plastic tho, expensive one feels and looks premium, but it's not that cheap to make as you would think.