Samsung Galaxy Tab S overheating causing deformation of back cover [Update: Official statement]
Samsung’s Galaxy Tab S tablets might offer the most stunning visual experience thanks to their Super AMOLED displays, but it looks like the under the hood wizardry that powers the display might be causing a few issues. According to Hi-Tech.Mail.Ru, the Galaxy Tab S’ processor is heating up during heavy usage, and while that is a common phenomenon on mobile devices, on the Tab S this is resulting in damage on the rear cover. Photos published by the site show a Galaxy Tab S 8.4 with deformation on the back – it’s not too extensive, but it certainly is noticeable and might be related to the quality of the back cover rather than the CPU itself.
It’s unclear if this is an issue limited to a small number of devices, though given how much work the not-so-latest Exynos 5420 processor – which powers the Galaxy Note 3 as well – is having to do to drive the high-resolution (2560×1600) display, it might not come as a surprise to some. Samsung has reportedly failed to respond to complaints, but here’s hoping the company comes out with an official statement soon and is able to rectify the issue without it becomes more widespread.
Have you noticed overheating issues on your Galaxy Tab S? Let us know in the comments!
UPDATE: Samsung has issued a statement and revealed that the deformation is due to defective back covers on some units and not because of overheating. It’s not a widespread issue, and Samsung will replace any units with the problem. The official statement is below:
Contrary to certain media reports, the slight disfiguration that has formed on the rear surface of the Galaxy Tab S has been attributed to a limited number of defective back covers, which has no relation to the overheating of the application processor or the material used for the back cover. We would like to assure our customers that we have already resolved the issue. We ask affected customers to please contact their nearest Samsung Electronics customer service center.